Restaurant General Manager

Taco Bell•Milan, MI

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage a restaurant according to brand standards and company policies, with responsibility for customer satisfaction, profitability, and building a motivated team. This hands-on leadership position involves coaching and mentoring employees to achieve operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company describes its focus as delivering exceptional customer experiences, fostering a positive work culture, and helping team members grow. The role includes developing employees and future leaders; overseeing restaurant operations and customer experience; managing profit and loss, sales, and operating plans; and maintaining facilities, equipment, and food-safety standards. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed. Work takes place in indoor and outdoor conditions and may involve exposure to heat, cold, water, cleaning chemicals, grease, and oil. The role also has physical demands including prolonged standing, walking, reaching, climbing, bending, and lifting or pushing/pulling items up to 50 pounds.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a QSR or retail environment, with P&L accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a proven track record in team building.
Passion for excellence in food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
Dynamic, energetic, proactive leadership style with the ability to drive results and inspire a team.
Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.

Responsibilities

Lead with purpose, resolve conflicts, and drive results through others.
Recruit and train talent to deliver strong customer experiences.
Develop a bench of managers and team members prepared for growth.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders' core values and principles.
Execute corporate and local initiatives effectively and on time.
Foster a safe and welcoming environment for employees and customers.
Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train employees to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards through preventative maintenance plans.
Monitor sales and operational performance and coach the team toward growth targets.
Develop and execute restaurant-specific Annual Operating Plans.