Restaurant General Manager

Taco Bell•Streamwood, IL

About The Position

As Restaurant General Manager at Team Lyders, you will manage a restaurant in accordance with brand standards and company policies. You will be responsible for customer satisfaction, profit maximization, and maintaining a motivated team. This hands-on leadership role involves setting expectations, coaching and mentoring employees, and driving operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company emphasizes exceptional customer experiences, a positive workplace culture, and opportunities for team members to grow and succeed. The role oversees restaurant staffing and development, customer experience, daily operations, sales and profitability, facilities, and execution of restaurant-specific operating plans. The position requires a 50-hour workweek and may include evenings, weekends, and extended shifts as needed. Work takes place indoors and outdoors, with exposure to moderate noise and potentially heat, cold, water, cleaning chemicals, grease, and oil.

Requirements

  • High school diploma or GED.
  • 2–4 years of leadership experience in a quick-service restaurant or retail environment, with P&L accountability.
  • Strong analytical, decision-making, and conflict-resolution skills.
  • Excellent communication skills and a proven track record in team building.
  • Passion for excellence in food quality, service, cleanliness, and operational speed.
  • Proficiency in basic business math and computer literacy.
  • Dynamic, energetic, proactive leadership style with the ability to drive results and inspire a team.
  • Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.
  • Ability to meet the listed physical demands, including standing for extended periods, walking, reaching, and lifting or pushing/pulling up to 50 pounds.

Responsibilities

  • Lead with purpose, resolve conflicts, and achieve results through others.
  • Recruit and train talent to deliver outstanding customer experiences.
  • Develop a pipeline of Managers and Team Members prepared for growth.
  • Provide direction, mentorship, and performance feedback to team members.
  • Promote Team Lyders’ core values and principles.
  • Ensure timely and effective execution of corporate and local initiatives.
  • Foster a safe and welcoming environment for employees and customers.
  • Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
  • Resolve customer issues and train team members to exceed service expectations.
  • Use customer insights to improve the guest experience.
  • Manage profit and loss through cash control, inventory management, and labor optimization.
  • Maintain facilities and equipment to brand standards using preventative maintenance plans.
  • Monitor sales and operational performance and coach the team toward growth targets.
  • Develop and execute restaurant-specific Annual Operating Plans.
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