Restaurant General Manager

Taco Bell•Hartford, WI

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage one of the company’s restaurants in accordance with brand standards and policies. You will be responsible for customer satisfaction, maximizing profits, and creating a motivated team. This hands-on leadership role involves setting the tone for success and coaching and mentoring the team to achieve operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company focuses on exceptional customer experiences, a positive work culture, and helping team members grow and succeed. The role covers team development, customer experience, and restaurant sales and profitability. Responsibilities include recruiting and training, providing direction and feedback, overseeing daily operations and safety standards, resolving customer issues, managing profit and loss, maintaining facilities and equipment, monitoring performance, and developing and executing restaurant-specific annual operating plans. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed. Work involves regular exposure to indoor and outdoor conditions with moderate noise; indoor conditions may include heat, cold, water, cleaning chemicals, grease, and oil. Physical demands include prolonged standing, walking, reaching, balancing, and lifting or pushing/pulling loads up to 50 pounds, as well as occasional climbing, twisting, stooping, kneeling, crouching, or crawling.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a QSR or retail environment, with P&L accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a proven track record in team building.
Passion for excellence in food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
A dynamic, energetic, and proactive leadership approach that drives results and inspires a team.
Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.

Responsibilities

Lead with purpose, resolve conflicts, and drive results through others.
Recruit and train talent to deliver outstanding customer experiences.
Develop a pipeline of managers and team members ready for growth.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders’ core values and principles.
Execute corporate and local initiatives effectively and on time.
Foster a safe and welcoming environment for employees and customers.
Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards through preventative maintenance plans.
Monitor sales and operational performance and coach the team to meet growth targets.
Develop and execute restaurant-specific Annual Operating Plans.