Restaurant General Manager

Taco Bell•Ottumwa, IA

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage one restaurant in accordance with brand standards and company policies. You will help ensure customer satisfaction, maximize profits, and build a vibrant, motivated team. This hands-on leadership role involves setting the tone for success and coaching and mentoring employees to achieve operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company describes its focus as delivering exceptional customer experiences, fostering a positive work culture, and empowering team members to grow and succeed. The role oversees people development, customer experience, and restaurant sales and profits. Responsibilities include recruiting and training talent; developing managers and team members; overseeing daily operations, labor scheduling, food supply, and health and safety standards; resolving customer issues; managing profit and loss; maintaining facilities and equipment; monitoring performance; and preparing and executing restaurant-specific Annual Operating Plans. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a quick-service restaurant or retail environment, with profit-and-loss accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a demonstrated record of team building.
Passion for food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
Dynamic, energetic, proactive leadership that drives results and inspires the team.
Willingness to work 50 hours per week, including evenings, weekends, and extended shifts as required.
Ability to meet the described physical demands, including standing for long periods; walking; reaching; lifting and pushing or pulling up to 50 pounds; and occasionally climbing, stooping, kneeling, crouching, or crawling.

Responsibilities

Lead with purpose, resolve conflicts, and drive results through others.
Recruit and train talent to deliver outstanding customer experiences.
Develop a bench of managers and team members prepared for growth.
Provide direction, mentorship, and performance feedback to team members.
Champion Team Lyders' core values and principles.
Ensure timely and effective execution of corporate and local initiatives.
Foster a safe and welcoming environment for employees and customers.
Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards using preventative maintenance plans.
Monitor sales and operational performance and coach the team toward growth targets.
Develop and execute restaurant-specific Annual Operating Plans.