GM

AES Restaurants•Germantown, WI

22d

About The Position

AES Restaurant Group, LLC, a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states, is hiring a Restaurant General Manager. The manager leads the restaurant team to create a positive work environment and dining experience, and is responsible for supporting the team’s development, safety, and well-being through coaching, mentoring, and care. The role uses AES systems to operate the restaurant, including making accurate projections and schedules, and implements controls for cash and inventory. The manager sets and meets goals across service, operations, and financial results, with performance measured in areas such as profit and loss, guest satisfaction, speed of service, quality control, workplace safety, and food and labor variance. The role also requires compliance with government regulations, employment law, food safety standards, operating policies, cash policies, and accounting controls. Candidates must have a reliable vehicle and valid driver’s license, and be ServSafe certified or able to obtain certification. The job involves standing for 8–10 hours, lifting up to 50 pounds, climbing ladders for general maintenance, and working in warm and cold temperatures.

Requirements

Reliable vehicle and valid driver’s license.
ServSafe certification or ability to obtain certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Respectful communication with guests and team members.
Coaching and developing skills.
Hiring and staffing skills.
Emotional resilience and patience.
Leadership, listening, and delegation skills.
Ability to work in a fast-paced environment and think on one’s feet.
High standards of integrity and customer satisfaction.
P&L, operations, and restaurant management skills.
Ability to manage food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach team members.
Use AES systems to operate the restaurant, including creating accurate projections and schedules.
Implement restaurant controls, especially for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Coach, mentor, and support the development, safety, and well-being of the team.
Monitor performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Meet positive food and labor variance goals and take appropriate action to improve results.
Follow government regulations, employment law, food safety requirements, operating policies, and cash policies; implement accounting controls.
Perform general maintenance tasks that may require climbing ladders.