Restaurant General Manager

Taco Bell•Ypsilanti Charter Township, MI

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage one of the company’s restaurants in accordance with brand standards and policies. You will help ensure customer satisfaction, maximize profits, and build a vibrant, motivated team. This hands-on leadership position involves setting the tone for success and coaching and mentoring employees to achieve operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company aims to deliver exceptional customer experiences, foster a positive work culture, and support team members’ growth and success. The role oversees people development, customer experience, and restaurant sales and profitability. Responsibilities include recruiting and training employees, managing daily operations and labor schedules, maintaining food supply and health and safety standards, resolving customer issues, managing profit and loss, maintaining facilities and equipment, and developing and executing restaurant-specific operating plans. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed. The work environment includes indoor and outdoor conditions with moderate noise, and indoor exposure to heat, cold, water, cleaning chemicals, grease, and oil.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a quick-service restaurant or retail environment, with P&L accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a proven track record in team building.
Passion for excellence in food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
Dynamic, energetic, proactive leadership style with the ability to drive results and inspire a team.
Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.

Responsibilities

Lead with purpose, resolve conflicts, and drive results through others.
Recruit and train employees to deliver outstanding customer experiences.
Develop a pipeline of managers and team members ready for growth.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders' core values and principles.
Ensure timely and effective execution of corporate and local initiatives.
Foster a safe and welcoming environment for employees and customers.
Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards using preventative maintenance plans.
Monitor sales and operational performance and coach the team to achieve growth targets.
Develop and execute restaurant-specific Annual Operating Plans.