Restaurant General Manager

Taco Bell•Dolton, IL

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage a restaurant according to brand standards and company policies. You will help ensure customer satisfaction, maximize profits, and build a vibrant, motivated team. This hands-on leadership role involves setting expectations, coaching and mentoring employees, and driving operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company emphasizes exceptional customer experiences, a positive work culture, and opportunities for team members to grow and succeed. The role includes leading people and restaurant operations, delivering a consistent customer experience, and growing the brand, sales, and profits. The position requires a willingness to work a 50-hour week, including evenings, weekends, and extended shifts as needed. The job regularly involves exposure to indoor and outdoor conditions and moderate noise. Indoor conditions may include heat, cold, water, cleaning chemicals, grease, and oil. Physical demands include prolonged standing, walking, balancing, reaching, handling objects, and lifting or pushing/pulling loads up to 50 pounds, as well as occasional climbing, twisting, stooping, kneeling, crouching, and crawling. Team Lyders Payroll Inc. is a Taco Bell franchisee, not Taco Bell Corp. or its affiliates. If hired, the franchisee will be the employee’s employer and independently determines its wage and benefit programs.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a QSR or retail environment, with P&L accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a proven track record in team building.
Passion for food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
A dynamic, energetic, proactive leadership style that drives results and inspires the team.
Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.

Responsibilities

Lead with purpose, resolve conflicts, and drive results through others.
Recruit and train talent to deliver outstanding customer experiences.
Develop a bench of managers and team members prepared for growth.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders’ core values and principles.
Ensure timely and effective execution of corporate and local initiatives.
Foster a safe and welcoming environment for employees and customers.
Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards using preventative maintenance plans.
Monitor sales and operational performance and coach the team to achieve growth targets.
Develop and execute restaurant-specific Annual Operating Plans.