Restaurant General Manager

Taco Bell•Maple River Township, IA

About The Position

As Restaurant General Manager at Team Lyders, you will manage a restaurant in accordance with brand standards and company policies. You will be responsible for customer satisfaction, profit maximization, and building a vibrant, motivated team. This hands-on leadership role involves setting expectations, coaching and mentoring employees, and driving operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company emphasizes exceptional customer experiences, a positive workplace culture, and opportunities for team members to grow and succeed. The role includes developing employees and future managers, delivering a consistent customer experience, managing restaurant operations and financial performance, maintaining facilities and equipment, and creating and executing restaurant-specific operating plans. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed. Work regularly involves indoor and outdoor conditions and exposure to moderate noise; indoor conditions may include heat, cold, water, cleaning chemicals, grease, and oil.

Requirements

  • High school diploma or GED.
  • 2–4 years of leadership experience in a quick-service restaurant or retail environment, with P&L accountability.
  • Strong analytical, decision-making, and conflict-resolution skills.
  • Excellent communication skills and a proven track record in team building.
  • Passion for excellence in food quality, service, cleanliness, and operational speed.
  • Proficiency in basic business math and computer literacy.
  • Dynamic, energetic, proactive leadership and the ability to drive results and inspire a team.
  • Willingness to work 50 hours per week, including evenings, weekends, and extended shifts as required.

Responsibilities

  • Lead with purpose, resolve conflicts, and achieve results through others.
  • Recruit and train employees to deliver strong customer experiences.
  • Develop a pipeline of managers and team members ready for advancement.
  • Provide direction, mentorship, and performance feedback to team members.
  • Model Team Lyders' core values and principles.
  • Execute corporate and local initiatives effectively and on time.
  • Maintain a safe and welcoming environment for employees and customers.
  • Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
  • Resolve customer issues and train team members to exceed service expectations.
  • Use customer insights to improve the guest experience.
  • Manage profit and loss through cash control, inventory management, and labor optimization.
  • Maintain facilities and equipment to brand standards using preventative maintenance plans.
  • Monitor sales and operational performance and coach the team toward growth targets.
  • Develop and execute restaurant-specific Annual Operating Plans.
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