Restaurant General Manager

Taco Bell•Gaylord, MI

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage a restaurant in accordance with brand standards and policies. You will help ensure customer satisfaction and profitability while building a vibrant, motivated team. This hands-on leadership role involves coaching and mentoring employees and guiding the restaurant toward operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company focuses on exceptional customer experiences, a positive work culture, and supporting team members’ growth and success. The role oversees people development, customer experience, and restaurant performance. Responsibilities include recruiting and training employees, managing day-to-day restaurant operations, maintaining safety and brand standards, managing profit and loss, and developing and executing restaurant-specific operating plans. The position requires a willingness to work a 50-hour week, including evenings, weekends, and extended shifts as needed.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a quick-service restaurant (QSR) or retail environment, with profit-and-loss accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a proven track record in team building.
Passion for excellence in food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
Dynamic, energetic, proactive leadership style, with the ability to drive results and inspire a team.
Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.

Responsibilities

Lead with purpose, resolve conflicts, and drive results through others.
Recruit and train employees to deliver outstanding customer experiences.
Develop a strong bench of managers and team members prepared for growth.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders’ core values and principles.
Ensure timely and effective execution of corporate and local initiatives.
Foster a safe and welcoming environment for employees and customers.
Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards using preventative maintenance plans.
Monitor sales and operational performance, coaching the team to achieve growth targets.
Develop and execute restaurant-specific Annual Operating Plans.