GM

AES Restaurants•Minot, ND

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s operating restaurants across 344 locations in 20 states, is hiring a Restaurant General Manager. The manager leads the restaurant team and is responsible for creating a positive work environment and dining experience. The role includes coaching, mentoring, and supporting team members, while ensuring the restaurant meets service, operational, safety, and financial goals. The manager uses AES systems to operate the restaurant, including preparing accurate projections and schedules; hires, trains, and coaches employees; and implements restaurant controls, particularly for cash and inventory. Performance areas include operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and food and labor variance. The role also requires following government regulations, employment law, food-safety requirements, operating policies, and cash policies, and implementing accounting controls. The position requires a reliable vehicle and valid driver’s license. The successful candidate must be ServSafe certified or able to obtain certification and able to perform the listed physical activities and demands.

Requirements

  • Must have a reliable vehicle and valid driver’s license.
  • Must be ServSafe certified or capable of obtaining certification.
  • Ability to work in warm and cold temperatures.
  • Ability to stand for 8–10 hours.
  • Ability to lift up to 50 pounds.
  • Ability to climb ladders for general maintenance.
  • Ability to bend, squat, twist, pull, and reach.
  • Skills in respectful communication, coaching and developing, hiring and staffing, leadership, listening, delegating, and working in a fast-paced environment.
  • Emotional resilience and patience; high standards of integrity and customer satisfaction.
  • P&L, operations, and restaurant management skills, including managing food and labor costs.

Responsibilities

  • Ensure the team provides outstanding service and satisfies guests.
  • Hire, train, and coach the team.
  • Use AES systems to run the restaurant, including producing accurate projections and schedules.
  • Implement restaurant controls, especially cash and inventory controls.
  • Set and meet restaurant goals for service, operations, and financial results.
  • Monitor operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Monitor positive food and labor variance and take appropriate action to improve results.
  • Coach, mentor, and support team members.
  • Follow government regulations, employment law, food-safety requirements, operating policies, and cash policies; implement accounting controls.

Benefits

  • Competitive bonus program
  • Full-time shifts
  • Health insurance
  • PTO
  • Employee rewards and recognition program
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