Restaurant General Manager

Taco Bell•West Bend, WI

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage a restaurant according to brand standards and company policies, with responsibility for customer satisfaction, profit maximization, and developing a motivated team. This hands-on leadership role involves coaching and mentoring employees to achieve operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company focuses on customer experiences, a positive work culture, and helping team members grow. The role includes building team capability through recruiting, training, coaching, and performance feedback; maintaining a consistent customer experience and safe environment; overseeing restaurant operations, staffing, food supplies, and health and safety standards; managing profit and loss; maintaining facilities and equipment; and pursuing sales and operational targets through restaurant-specific plans. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed. Work takes place indoors and outdoors, with regular exposure to moderate noise and possible indoor exposure to heat, cold, water, cleaning chemicals, grease, and oil. Physical requirements include prolonged standing, walking, reaching, handling items, and lifting or pushing/pulling loads up to 50 pounds, along with occasional climbing, twisting, stooping, kneeling, crouching, and crawling.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a QSR or retail environment, including P&L accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a demonstrated record of team building.
Passion for food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
Dynamic, energetic, and proactive leadership style that drives results and inspires the team.
Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.

Responsibilities

Lead with purpose, resolve conflicts, and drive results through others.
Recruit and train talent to deliver strong customer experiences.
Develop Managers and Team Members for future growth.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders' core values and principles.
Execute corporate and local initiatives effectively and on time.
Foster a safe and welcoming environment for employees and customers.
Oversee day-to-day operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards through preventative maintenance plans.
Monitor sales and operational performance and coach the team toward growth targets.
Develop and execute restaurant-specific Annual Operating Plans.