Restaurant General Manager

Taco Bell•Spring Arbor, MI

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage a restaurant in accordance with brand standards and company policies. You will help ensure customer satisfaction, maximize profits, and build a vibrant, motivated team. This hands-on leadership role involves setting expectations, coaching and mentoring employees, and driving operational excellence. Team Lyders operates over 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company focuses on exceptional customer experiences, a positive work culture, and helping team members grow and succeed. The role oversees people development, customer experience, restaurant operations, and business performance. Responsibilities include recruiting and training employees, managing labor schedules and food supplies, maintaining health and safety standards, resolving customer issues, controlling cash and inventory, maintaining facilities and equipment, and creating and executing restaurant-specific annual operating plans. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed. The work involves regular exposure to indoor and outdoor conditions and moderate noise. Indoor conditions may also include heat, cold, water, cleaning chemicals, grease, and oil. Physical requirements include prolonged standing; walking; balancing; reaching; handling objects; and lifting or pushing/pulling items weighing up to 50 pounds, as well as occasional climbing, twisting, stooping, kneeling, crouching, and crawling.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a QSR or retail environment, with P&L accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a proven track record in team building.
Passion for excellence in food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
A dynamic, energetic, and proactive leadership approach that drives results and inspires the team.
Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.
Ability to meet the stated physical demands, including lifting and pushing or pulling up to 50 pounds.

Responsibilities

Lead with purpose, resolve conflicts, and drive results through others.
Recruit and train talent to deliver outstanding customer experiences.
Develop a bench of managers and team members prepared for growth.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders' core values and principles.
Execute corporate and local initiatives effectively and on time.
Foster a safe and welcoming environment for employees and customers.
Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards using preventative maintenance plans.
Monitor sales and operational performance and coach the team to achieve growth targets.
Develop and execute restaurant-specific Annual Operating Plans.