Restaurant General Manager

Taco Bell•Frankfort, IL

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage one of the company's restaurants in accordance with brand standards and policies. You will help ensure customer satisfaction, maximize profits, and build a vibrant, motivated team. This hands-on leadership role involves setting the tone for success and coaching and mentoring team members to achieve operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company focuses on exceptional customer experiences, a positive work culture, and team member growth and success. The role oversees people development, customer experience, restaurant operations, and sales and profit growth. The General Manager recruits and trains talent, develops future managers and team members, provides direction and feedback, and models company values. They oversee daily operations, scheduling, food supplies, health and safety, customer concerns, facilities, equipment, and restaurant-specific operating plans, while monitoring performance and managing profit and loss. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed. Work takes place in indoor and outdoor conditions with moderate noise; indoor conditions may involve heat, cold, water, cleaning chemicals, grease, and oil. The role also has physical demands including prolonged standing and walking, use of hands and arms, climbing, bending, and lifting or pushing/pulling loads up to 50 pounds.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a QSR or retail environment, with P&L accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a proven track record in team building.
Passion for excellence in food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
Dynamic, energetic, proactive leadership style with the ability to drive results and inspire a team.
Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.

Responsibilities

Lead with purpose, resolve conflicts, and drive results through others.
Recruit and train talent to deliver outstanding customer experiences.
Develop a bench of managers and team members prepared for growth.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders' core values and principles and champion its culture.
Ensure timely and effective execution of corporate and local initiatives.
Foster a safe and welcoming environment for employees and customers.
Oversee day-to-day operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards using preventative maintenance plans.
Monitor sales and operational performance and coach the team to achieve growth targets.
Develop and execute restaurant-specific Annual Operating Plans.