Restaurant General Manager

Taco Bell•Standish, MI

About The Position

As Restaurant General Manager at Team Lyders, you will manage a restaurant in accordance with brand standards and policies. You will help ensure customer satisfaction, maximize profits, and build a vibrant, motivated team. This hands-on leadership role involves setting the tone for success and coaching and mentoring team members to achieve operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company describes its focus as delivering exceptional customer experiences, fostering a positive work culture, and empowering team members to grow and succeed. The role oversees restaurant people development, customer experience, and sales and profitability. It includes recruiting and training, day-to-day operations, labor and supply management, food safety and service standards, financial controls, facility and equipment upkeep, and restaurant-specific operating plans. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed. The work environment includes indoor and outdoor conditions and may involve heat, cold, water, cleaning chemicals, grease, and oil.

Requirements

  • High school diploma or GED.
  • 2–4 years of leadership experience in a quick-service restaurant or retail environment, with profit-and-loss accountability.
  • Strong analytical, decision-making, and conflict-resolution skills.
  • Excellent communication skills and a proven track record in team building.
  • Passion for food quality, service, cleanliness, and operational speed.
  • Basic business math and computer literacy.
  • A dynamic, energetic, proactive leadership style focused on results and inspiring the team.
  • Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.

Responsibilities

  • Lead with purpose, resolve conflicts, and drive results through others.
  • Recruit and train talent to deliver outstanding customer experiences.
  • Develop Managers and Team Members for future growth.
  • Provide direction, mentorship, and performance feedback to team members.
  • Model Team Lyders' core values and principles.
  • Execute corporate and local initiatives effectively and on time.
  • Foster a safe and welcoming environment for employees and customers.
  • Oversee day-to-day operations, including labor scheduling, food supply management, and health and safety standards.
  • Resolve customer issues and train team members to exceed service expectations.
  • Use customer insights to improve the guest experience.
  • Manage profit and loss through cash control, inventory management, and labor optimization.
  • Maintain facilities and equipment to brand standards through preventative maintenance plans.
  • Monitor sales and operational performance and coach the team to achieve growth targets.
  • Develop and execute restaurant-specific Annual Operating Plans.
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