Restaurant General Manager

Taco Bell•Highland, IN

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage one of the company’s restaurants in accordance with brand standards and policies. You will work to ensure customer satisfaction, maximize profits, and build a vibrant, motivated team. This hands-on leadership role involves setting the tone for success and coaching and mentoring the team to achieve operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company focuses on exceptional customer experiences, a positive work culture, and supporting team members’ growth and success. The role oversees people development, customer experience, and restaurant sales and profitability. Responsibilities include recruiting and training staff, directing daily operations, managing profit and loss, maintaining facilities and equipment, and developing and executing restaurant-specific operating plans. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed. The work environment includes regular exposure to indoor and outdoor conditions and moderate noise. Indoor conditions may involve heat, cold, water, cleaning chemicals, grease, and oil. The role also has physical requirements including prolonged standing and walking, handling objects, reaching, climbing, bending, and lifting or pushing/pulling loads of up to 50 pounds.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a QSR or retail environment, with P&L accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a demonstrated track record in team building.
Commitment to food quality, service, cleanliness, and operational speed.
Basic business math and computer literacy.
Dynamic, energetic, and proactive leadership approach that drives results and inspires the team.
Availability for a 50-hour workweek, including evenings, weekends, and extended shifts as required.

Responsibilities

Lead with purpose, resolve conflicts, and drive results through others.
Recruit and train talent to deliver outstanding customer experiences.
Develop a bench of managers and team members prepared for growth.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders’ core values and principles.
Execute corporate and local initiatives effectively and on time.
Foster a safe and welcoming environment for employees and customers.
Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards using preventative maintenance plans.
Monitor sales and operational performance and coach the team toward growth targets.
Develop and execute restaurant-specific Annual Operating Plans.