Restaurant General Manager - Eataly King of Prussia

Eataly North America•King of Prussia, PA

1d•Onsite

About The Position

The Restaurant General Manager directs front-of-house operations across all restaurants at an Eataly location, working with front-of-house and back-of-house teams. The role organizes and manages restaurant operations to maximize profitability while upholding the company’s mission, values, policies, quality standards, and guest experience standards. The General Manager reports to the Director of Store Operations and oversees Front of House Managers.

Requirements

At least 6 years of front-of-house management experience in a high-volume, fast-paced restaurant.
Exceptional communication, leadership, motivational, and team-building skills.
Demonstrated problem-solving, organizational, analytical, and business management skills.
Advanced proficiency in Microsoft Office.
Availability to work onsite with a flexible schedule, often including evenings, weekends, and holidays.
Ability to lift up to 50 pounds.
Ability to maintain well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.
Availability to travel up to 10% of the time.

Nice To Haves

Experience with Italian cuisine and wine is highly preferred.

Responsibilities

Organize and direct restaurant operations to maximize profitability while maintaining company standards.
Set departmental goals and lead managers by understanding operational needs, providing training and motivation, and encouraging interdepartmental collaboration.
Prepare weekly restaurant updates and collaborate with corporate and senior leaders to plan activities and achieve goals.
Assist with employee hiring, assignment, training, payroll, scheduling, evaluations, and terminations.
Estimate food and beverage needs; requisition or purchase food, beverages, supplies, and equipment; and receive and check orders against specifications.
Document, investigate, and resolve employee and guest incidents.
Perform other duties as required or assigned.