Restaurant General Manager - Eataly King of Prussia
About The Position
The Restaurant General Manager directs front-of-house operations across all restaurants at an Eataly location, working with front- and back-of-house teams. The role reports to the Director of Store Operations and oversees Front of House Managers. The General Manager organizes and directs restaurant operations to maximize profitability while maintaining the company’s mission, values, policies, quality, and guest experience standards. This position sets departmental goals, develops and motivates managers, and collaborates with corporate and senior leaders on restaurant activities and goals.
Requirements
- At least 6 years of front-of-house management experience in a high-volume, fast-paced restaurant.
- Exceptional communication, leadership, motivational, and team-building skills.
- Demonstrated problem-solving, organizational, analytical, and business management skills.
- Advanced proficiency in Microsoft Office.
- Availability to work onsite on a flexible schedule, often including evenings, weekends, and holidays.
- Ability to lift up to 50 pounds.
- Ability to maintain well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.
- Availability to travel up to 10% of the time.
Nice To Haves
- Experience with Italian cuisine and wine.
Responsibilities
- Organize and direct restaurant operations to maximize profitability while upholding company standards and the guest experience.
- Set departmental goals and lead a team of managers, providing training and motivation and encouraging interdepartmental collaboration.
- Prepare weekly restaurant updates and collaborate with corporate and senior leaders to plan activities and achieve goals.
- Assist with employee hiring, assignments, training, payroll, scheduling, evaluations, and terminations.
- Estimate food and beverage needs; requisition or purchase food, beverages, supplies, and equipment; and receive and check orders against specifications.
- Document, investigate, and resolve employee and guest incidents.
- Perform other duties as required or assigned.
Benefits
- Competitive salary
- Medical, dental, and vision insurance
- Paid time off
- Paid parental leave
- 401K with match or RRSP
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
