Stock Supervisor - King of Prussia

Dolce & Gabbana S.r.l.•Upper Merion Township, PA
•Onsite

About The Position

Dolce & Gabbana is hiring a Stock Supervisor for its King of Prussia boutique. The Stock Supervisor is the point person for supervising inbound and outbound merchandise and maintaining and organizing back-of-house stock and supply areas. The role supports store productivity, accurate inventory, timely replenishment, loss prevention, team training, and operational needs while representing the brand and upholding its values.

Requirements

  • At least 3 years of luxury operations and inventory control experience.
  • Excellent organizational skills and attention to detail.
  • Results-driven, with leadership capabilities.
  • Understanding of loss-prevention practices.
  • Flexible schedule availability, including evenings, weekends, and holidays.

Responsibilities

  • Maintain an organized and efficient stockroom in compliance with corporate procedures.
  • Oversee receiving, including quantity verification, tagging, documentation, and timely processing of merchandise, supplies, PR/visual deliveries, and non-retail shipments.
  • Ensure accurate, systematic sales-floor replenishment to support product availability and minimize client wait times.
  • Supervise the flow of goods between the stockroom and sales floor, including article placement, rotation, and preparation of new items for display.
  • Manage stock movements, including inter-store transfers, returns to vendor, damages, consignments, and client deliveries.
  • Maintain knowledge of shipping and receiving procedures and ensure proper distribution of paperwork.
  • Monitor stock levels daily, communicate rotation needs and discrepancies to management, and propose corrective actions when needed.
  • Lead and participate in inventory counts, including biannual inventories and ongoing cycle counts.
  • Track unknown markdowns, support loss-prevention initiatives, and uphold shrink-control policies.
  • Respond to corporate inquiries about discrepancies, missing documentation, or inventory issues.
  • Train and support new stock associates on systems, procedures, and stockroom standards.
  • Participate in daily store meetings to share business updates and operational priorities and motivate the team.
  • Serve as a role model for client service and operational excellence.
  • Represent the brand as an ambassador, upholding company values and a high level of service.
  • Identify structural or lighting issues and coordinate with corporate for resolution.
  • Assist with store materials, supplies, packaging, uniforms, and event-related needs, including fittings, orders, alterations, special setups, and furniture moves.
  • Order and manage office supplies, beverages, and other operational tools; coordinate with vendors and track deliveries and invoices.
  • Provide support with cash procedures when needed.
  • Optionally serve as a Key Holder, depending on store structure.
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