Restaurant General Manager

Taco Bell•Traverse City, MI

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage one of the company’s restaurants in accordance with brand standards and policies. You will help ensure customer satisfaction, maximize profits, and build a vibrant, motivated team. This hands-on leadership role involves setting the tone for success and coaching and mentoring employees to achieve operational excellence. Team Lyders operates over 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company focuses on exceptional customer experiences, a positive work culture, and opportunities for team members to grow and succeed. The role oversees restaurant staffing and development, customer experience, daily operations, financial performance, facilities, and execution of restaurant-specific operating plans. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed. Work regularly involves indoor and outdoor conditions and moderate noise; indoor conditions may include heat, cold, water, cleaning chemicals, grease, and oil.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a QSR or retail environment, with P&L accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a proven track record in team building.
Passion for excellence in food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
Dynamic, energetic, proactive leadership style with the ability to drive results and inspire a team.
Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.
Ability to meet the described physical demands, including prolonged standing, walking, reaching, and lifting or pushing/pulling loads of up to 50 pounds.

Responsibilities

Lead employees, resolve conflicts, and achieve results through the team.
Recruit and train employees to deliver outstanding customer experiences.
Develop Managers and Team Members for future growth.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders’ core values and principles.
Execute corporate and local initiatives effectively and on time.
Maintain a safe and welcoming environment for employees and customers.
Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train employees to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards using preventative maintenance plans.
Monitor sales and operational performance and coach the team to achieve growth targets.
Develop and execute restaurant-specific Annual Operating Plans.