Restaurant General Manager

Taco Bell•Bensenville, IL

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage a restaurant in accordance with brand standards and company policies. You will help ensure customer satisfaction and profitability while building a motivated team. This hands-on leadership role involves setting expectations, coaching and mentoring team members, and driving operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company emphasizes exceptional customer experiences, a positive work culture, and opportunities for team members to grow. Team Lyders is a Taco Bell franchisee; if hired, the franchisee will be the employee’s employer and independently sets its wage and benefit programs. The role includes developing people and building management talent; delivering a consistent customer experience through effective daily operations, safe conditions, and service; and growing sales and profits through financial oversight, performance management, and restaurant-specific operating plans. The position requires willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required. The work environment includes indoor and outdoor conditions, moderate noise, and possible exposure indoors to heat, cold, water, cleaning chemicals, grease, and oil.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a QSR or retail environment, with P&L accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a proven track record in team building.
Passion for excellence in food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
Dynamic, energetic, and proactive leadership style that drives results and inspires the team.
Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.

Responsibilities

Lead with purpose, resolve conflicts, and achieve results through others.
Recruit and train talent to deliver strong customer experiences.
Develop a bench of managers and team members prepared for growth.
Provide team members with direction, mentorship, and performance feedback.
Model Team Lyders’ core values and principles.
Ensure timely and effective execution of corporate and local initiatives.
Foster a safe and welcoming environment for employees and customers.
Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards through preventative maintenance plans.
Monitor sales and operational performance and coach the team to achieve growth targets.
Develop and execute restaurant-specific Annual Operating Plans.