Harvest Market Restaurant Cook

Niemann Foods•Ann Arbor, MI

About The Position

The Niemann Harvest Market Farmhouse Cook provides excellent customer service while preparing recipes, developing product knowledge, and working safely in a manner that supports Niemann Harvest Market’s culture. The position has no supervisory responsibilities. Duties may vary by store location, and management may change or add position requirements at any time. The role requires cooking experience, food safety knowledge, strong communication and customer-service skills, integrity, high energy, and the ability to multitask. A high school diploma or GED and one to three months of related experience or training are specified, though an equivalent combination of education and experience may also qualify. A Food Handlers Certificate is provided at store level. The work involves regular standing, walking, stooping, crouching, hand use, reaching, customer and associate communication, tasting and smelling, and lifting or moving items up to 20 pounds. It also involves frequent kneeling, climbing, and lifting up to 50 pounds, and occasional sitting, balancing, overhead lifting, and lifting up to 100 pounds. The environment includes regular exposure to moving mechanical parts and fumes or airborne particles, frequent extreme heat, and occasional wet or humid conditions, cleaning chemicals, extreme cold, electrical-shock risk, and vibration. Noise is regularly moderate. The pay range is $18 to $20 per hour, depending on industry experience. Benefits are subject to full-time or part-time eligibility status.

Requirements

  • High school diploma or GED, one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Cooking experience.
  • Food safety knowledge.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence and speak effectively before groups of customers or associates.
  • Basic math skills, including addition, subtraction, division, and multiplication, and familiarity with weights and measures.
  • Ability to multitask, communicate effectively, and provide customer service.
  • Food Handlers Certificate; provided at store level.
  • Ability to perform the listed physical activities, including lifting or moving items weighing up to 100 pounds.

Nice To Haves

  • Product knowledge, including an understanding of product seasonality.
  • Curiosity and a thirst for knowledge.
  • Outgoing, people-oriented manner and genuine, honest, and enthusiastic approach.
  • Interest in food and farming, and willingness to share information with customers.
  • Familiarity with technology.

Responsibilities

  • Deliver superior guest service and ensure customer satisfaction.
  • Use the three E’s: Engagement, Educate, and Empowerment.
  • Follow recipes and learn the seasonality of products.
  • Monitor food quality and taste.
  • Prepare and execute customer orders in a timely manner, meeting ticket times.
  • Follow the production list.
  • Keep the work area clean and sanitized.
  • Maintain the work area and cooler according to approved food safety standards.
  • Follow Health Code guidelines and store and department policies and procedures.
  • Follow safety policies and procedures and serve as a safety role model.
  • Perform other duties as assigned by the supervisor.

Benefits

  • Medical, dental, and vision insurance, subject to eligibility based on full-time or part-time status.
  • Flexible Spending Accounts for medical and dependent care, subject to eligibility based on full-time or part-time status.
  • Life insurance, subject to eligibility based on full-time or part-time status.
  • Voluntary benefits, subject to eligibility based on full-time or part-time status.
  • Michigan Earned Sick Time (ESTA).
  • Retirement plans, subject to eligibility based on full-time or part-time status.
  • Employee Assistance Program.
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