Restaurant Assistant Manager

Hoogland Restaurant Group • Massillon, OH

7d

About The Position

As the Assistant Manager at Marco’s Pizza, you will lead and develop people to deliver outstanding product quality and customer service, build sales, and control restaurant costs. The role supports the restaurant manager and helps maintain a welcoming company culture while developing team members and ensuring strong operational performance.

Requirements

• Ability to lead up to 20 team members.

Nice To Haves

• One year of restaurant experience and/or management experience is preferred.

Responsibilities

• Demonstrate and reinforce Marco’s leadership behaviors and values.
• Promote a company culture that attracts, retains, and develops employees.
• Contribute to hiring, retaining, and developing team members.
• Train team members on company processes, customer service, and updated policies and procedures.
• Assist the manager with human resources tasks, including scheduling, performance feedback, and communication.
• Maintain standards for product quality, service speed and quality, cleanliness, and sanitation.
• Ensure appropriate inventory par levels and ordering systems are in place.
• Provide customer service and respond to complaints as needed.
• Assist with marketing events and promotions to increase store sales.
• Monitor weekly KPIs and plan to achieve goals.
• Ensure the store and exterior property are maintained.
• Follow security and verification procedures when handling deposits and the contents of the safe.
• Manage profit-and-loss line items to reduce waste and ensure store profitability.

Benefits

• Competitive compensation and benefits
• Opportunities to grow with the company and advance in management
• Medical, dental, and vision insurance
• Company-paid life insurance
• Paid time off
• 401(k) with a 50% company match
• Employee meal plan offering a free pizza or sub sandwich

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed