Respite Navigator (20 Hours) - South County Respite

Open Sky Community Services•Southbridge, MA

About The Position

Navigation Respite is a short-term group living program that supports adults experiencing intermittent crises and seeking stabilization related to mental health or substance use disorders. The program meets individuals in settings where they feel safe and comfortable and works collaboratively with them to build skills for independent, successful community living. The Respite Navigator provides case management support to adults in the community with complex mental health needs. The role helps individuals connect with community resources, including housing, financial assistance, employment, transportation, and community providers. For individuals enrolled in the Mobile Respite program, the Navigator serves as the primary contact for community providers and conducts outreach, engagement, assessment, and person-centered treatment planning.

Requirements

  • High school diploma, GED, or equivalent.
  • Applicable experience in community-based or inpatient behavioral health.
  • Experience working with adults diagnosed with mental illness or substance use disorders.
  • Experience accessing local resources and navigating health, behavioral health, and/or substance abuse treatment systems.
  • Experience working with community partners such as hospitals, crisis support programs, law enforcement, medical or mental health providers, and/or DMH.
  • Valid driver's license, acceptable driving history, and reliable transportation.
  • Ability to work independently.

Responsibilities

  • Help individuals connect with community resources, including housing, finance, employment, transportation, and community providers.
  • Serve as the primary point of contact for community providers for individuals enrolled in the Mobile Respite program.
  • Conduct outreach, engagement, assessment, and person-centered treatment planning.
  • Collaborate with DMH funders regarding referrals.
  • Establish and maintain positive professional relationships with applicable funding, referral, regulatory, and other community agencies.
  • Review and complete required documentation.
  • Acquire and maintain required certifications.

Benefits

  • Professional development and training opportunities.
  • Paid time off: 29 days in the first year, including 12 paid holidays; 32 days in the second year; and a current maximum of 43 days.
  • Tuition reimbursement and reimbursement for a variety of Human Services certifications.
  • Medical, dental, and vision insurance with prescription plan.
  • 403(b) retirement plan with employer match.
  • Employer-paid life insurance.
  • Eligible employer for the Public Student Loan Forgiveness Program.
  • Individual and group supervision.
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