Program Coordinator - South County Respite

Open Sky Community Services • Southbridge, MA

3d

About The Position

Open Sky provides person-centered services that help individuals achieve their goals, increase independence, and enhance their quality of life through individualized support, skill development, care coordination, and community-based services.

The Program Coordinator is responsible for the day-to-day operations of the program and the effective delivery of services and supports. The role provides leadership and oversight to staff, maintains appropriate program coverage through scheduling, and implements procedures that promote the health, safety, and well-being of individuals served. The Program Coordinator collaborates with team members to support service delivery, monitor individualized plans, coordinate activities, and ensure compliance with applicable policies, procedures, and regulatory requirements.

The position also provides supervision, coaching, and professional development to direct support and program staff; facilitates regular staff meetings and participates in assigned organizational meetings; manages and monitors program budgets and administrative responsibilities; and assists individuals with accessing transportation and community resources to support service goals and participation. Additional hourly differentials may apply to certain positions; candidates are advised to ask their recruiter whether this position qualifies.

Requirements

• Associate's degree or higher in Human Services or a related Social Services field, or equivalent; alternative education or experience in lieu of formal education will be considered.
• Experience working with adults with disabilities.
• Supervisory experience.

Responsibilities

• Manage the day-to-day operations of the program and ensure effective delivery of services and supports.
• Provide leadership and oversight to staff.
• Maintain appropriate program coverage through scheduling.
• Implement procedures that promote the health, safety, and well-being of individuals served.
• Collaborate with team members to support service delivery, monitor individualized plans, and coordinate activities.
• Ensure compliance with applicable policies, procedures, and regulatory requirements.
• Provide supervision, coaching, and professional development to direct support and program staff.
• Facilitate regular staff meetings and participate in supervision, team meetings, and other assigned organizational meetings.
• Manage and monitor program budgets and related administrative responsibilities.
• Assist individuals with accessing transportation and community resources to support service goals and participation.

Benefits

• Individual and group supervision, professional development, and training opportunities.
• Paid time off: 29 days in the first year, including 12 paid holidays; 32 days in the second year; and a current maximum of 43 days.
• Tuition reimbursement and reimbursement for a variety of Human Services certifications.
• Medical, dental, and vision insurance with a prescription plan.
• 403(b) retirement plan with employer match.
• Life insurance, 100% employer-paid.
• Eligibility for the Public Student Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree