Program Coordinator - Worcester Respite

Open Sky Community Services • Worcester, MA

20h

About The Position

The Program Coordinator is responsible for the day-to-day operations of the program and ensuring the effective delivery of services and supports. The role provides leadership and oversight to staff, maintains appropriate program coverage through scheduling, and ensures that procedures promote the health, safety, and well-being of individuals served. The Program Coordinator collaborates with team members to support service delivery, monitor individualized plans, coordinate activities, and ensure compliance with applicable policies, procedures, and regulatory requirements.

The position also includes supervising, coaching, and developing staff; facilitating and participating in meetings; managing and monitoring program budgets and administrative responsibilities; developing and monitoring health and safety procedures; and helping individuals access transportation and community resources to support their service goals and participation.

Requirements

• Associate's degree or higher in Human Services or a related Social Services field, or equivalent; alternative education or experience in lieu of formal education will be considered.
• Experience working with adults with disabilities.
• Supervisory experience.

Responsibilities

• Oversee the program’s day-to-day operations and effective delivery of services and supports.
• Provide leadership and oversight to staff and maintain program coverage through scheduling.
• Ensure procedures promote the health, safety, and well-being of individuals served.
• Collaborate with team members to support service delivery, monitor individualized plans, coordinate activities, and ensure compliance with applicable policies, procedures, and regulatory requirements.
• Provide supervision, coaching, and professional development to direct support and program staff.
• Facilitate regular staff meetings and participate in supervision, team meetings, and other assigned organizational meetings.
• Manage and monitor program budgets and related administrative responsibilities.
• Develop, implement, and monitor procedures that ensure the health, safety, and well-being of individuals served.
• Assist individuals with accessing transportation and community resources as needed to support service goals and participation.

Benefits

• Individual and group supervision, professional development, and training opportunities.
• Paid time off starting at 29 days in the first year, including 12 paid holidays; increasing to 32 days in the second year, with a current maximum of 43 days.
• Tuition reimbursement and reimbursement for a variety of Human Services certifications.
• Medical, dental, and vision insurance with prescription plan.
• 403(b) retirement plan with employer match.
• Life insurance, 100% employer-paid.
• Eligible employer for the Public Student Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree