Youth Respite Program Manager

ViaQuest • Perrysburg, OH

16h

About The Position

ViaQuest Residential Services provides support and services to individuals with developmental disabilities in their homes. The Youth Respite Program Manager coordinates and manages services and supports for the individuals served, promotes quality services and community engagement, and supervises Direct Support Professionals. The position is full-time, pays $48,000 per year, and requires on-call availability.

Requirements

• High school diploma or GED.
• Valid driver's license.
• Motor vehicle record meeting the stated requirements: no OVI/DUI, reckless-operation, or speeding violations more than 20 MPH over the posted limit; no more than two moving violations in the last two years or more than five points.
• At least two years of experience in developmental disabilities, preferably in residential services; experience with at-risk youth or a combination of that experience and I/DD experience may be substituted.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Strong decision-making and time-management skills.

Nice To Haves

• Four-year degree in social services or a related field.

Responsibilities

• Ensure individuals served receive quality services and are engaged with the community.
• Coordinate and manage services and supports, including medical appointments, household management, behavior management, financial services, and benefits.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in developing behavior support strategies, ensure they are implemented, provide training, and assess their effectiveness.
• Collaborate with members of each individual's service team to support communication and customer service.
• Supervise and train Direct Support Professionals to ensure they provide quality services.
• Monitor staffing hours to ensure appropriate services and coverage across all shifts.
• Provide customer service to individuals served, families and guardians, the county board, and service team members.

Benefits

• Paid training.
• Benefit package for full-time employees, including medical, vision, dental, disability, and life insurance, and a 401k.
• Employee discount program.
• Paid time off.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED