Youth Respite Program Manager

ViaQuest • Perrysburg, OH

1d

About The Position

ViaQuest Residential Services provides support and services to individuals with developmental disabilities in their homes. The Youth Respite Program Manager ensures individuals receive quality services and community engagement, and coordinates and manages their services and supports, including medical appointments, household management, behavior management, financial services, and benefits. The role uses behavioral health interventions and supports the development, implementation, training, and assessment of behavior support strategies.

The manager collaborates with service-team members and provides customer service to individuals, families or guardians, county boards, and other team members. The position also supervises and trains Direct Support Professionals and monitors staffing hours to ensure appropriate services and shift coverage. On-call availability is required.

Requirements

• High school diploma or GED.
• Valid driver's license.
• Motor vehicle record meeting stated requirements, including no OVI/DUI, reckless-operation, or speeding violations more than 20 MPH over the posted limit; no more than two moving violations in the last two years or more than five points.
• At least two years of experience in developmental disabilities, preferably in residential services; experience with at-risk youth or a combination of at-risk youth and I/DD experience may substitute.
• Strong customer-service and communication skills.
• Supervisory or management experience.
• Strong decision-making and time-management skills.

Nice To Haves

• Four-year degree in social services or a related field.
• Experience in developmental-disability residential services.

Responsibilities

• Ensure individuals served receive quality services and are engaged with the community.
• Coordinate and manage services and supports, including medical appointments, household management, behavior management, financial services, and benefits.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in developing behavior support strategies, ensure their implementation, provide training, and assess their effectiveness.
• Collaborate with members of each individual's service team to maintain strong communication and customer service.
• Supervise and train Direct Support Professionals to ensure they provide quality services.
• Monitor staffing hours to ensure appropriate services and coverage across all shifts.
• Provide customer service to individuals served, families or guardians, the county board, and service-team members.

Benefits

• Paid training.
• Benefits package for full-time employees, including medical, vision, dental, disability, and life insurance, and a 401(k).
• Employee discount program.
• Paid time off.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED