Respiratory Support Coordinator

AdaptHealth, LLC•Woodward Township, PA

About The Position

The Respiratory Support Technician provides direct and indirect patient care services in home, office, and hospital environments, following governmental, accrediting, and organizational policies and procedures. The role helps ensure patients receive appropriate equipment and services efficiently and satisfactorily. It also serves as a subject matter expert and includes training new hires and mentoring team members. The position involves fitting and instructing patients on PAP equipment, providing follow-up, troubleshooting and maintaining equipment, completing required documentation, supporting quality improvement, and promoting services to community referral sources. The role requires travel throughout the service area, use of a personal vehicle, and the ability to work outside normal business hours or extended hours when required. Work may involve exposure to hazardous materials, infectious pathogens, loud noise, extreme temperatures, and challenging interactions with customers or patients.

Requirements

High school diploma or equivalent.
Valid and unrestricted driver’s license from the state of residence.
Ability to perform repetitive wrist, hand, and/or finger motions due to extensive computer use.
Ability to lift 50 pounds as needed and assist in pulling a patient weighing approximately 130 pounds to a sitting position.
Ability to use a personal computer and other office equipment.
Ability to work outside normal business hours and be available for extended hours when required.
Ability to travel throughout the service area and use a personal vehicle.
Ability to access patients’ residences as needed.
Ability to work independently with minimal supervision.
Ability to communicate effectively verbally and in writing with internal and external customers, demonstrating empathy, compassion, courtesy, and respect for privacy.
Ability to maintain mental alertness to perform the essential functions of the position.
Company-conducted background check required for all roles; motor vehicle record check required for driving roles.
Clinical roles require valid licensure or certification where applicable.
For Florida positions, background screening through the Florida Care Provider Background Screening Clearinghouse is required as applicable.
For California positions requiring on-site presence at an HMDR facility, a CDPH Exemptee License is required; applicants must provide proof of required training or disclose intent to obtain it.

Nice To Haves

Work-related construction, general manual labor, military, equipment repair, or maintenance skills are considered related experience.
Experience performing the listed tasks in a Medicare-certified HME environment that routinely bills insurance is considered exact job experience.
Knowledge of respiratory therapy or DME services.

Responsibilities

Collaborate with respiratory department staff, CPAP/BIPAP program managers, and operations managers to provide equipment instruction, service, and troubleshooting.
Set up and fit PAP patients with appropriate equipment and masks, and communicate instructions and processes professionally.
Conduct patient follow-up calls and visits; contact clinical support when urgent needs are identified during home visits.
Perform routine preventative maintenance and simple repairs according to company policy and manufacturer guidelines; troubleshoot equipment failures.
Report equipment hazards and product incidents according to company policies and procedures.
Maintain working knowledge of respiratory programs and HME products and services.
Complete company, insurance, and government paperwork accurately and on time, including delivery tickets, safety checklists, patient booklet receipts, ABNs, AMAs, and equipment-specific instruction and cleaning forms.
Develop and maintain basic reimbursement knowledge to support proper billing documentation.
Protect patient confidentiality and follow HIPAA guidelines and the AdaptHealth Compliance Program; complete assigned compliance training and educational programs.
Follow procedures for PPE, infection control, and hazardous materials handling.
Assist with implementing quality improvement programs to meet company standards.
Promote services and products to community referral sources as appropriate.
Train new hires and mentor team members.
Perform other related duties as assigned.

Benefits

Comprehensive medical, dental, and vision coverage, eligible the first of the month following hire.
401(k) with company match.
Paid time off plans, including six paid holidays.
Employee Stock Purchase Plan.
Paid parental bonding leave.
Short- and long-term disability insurance.
Life and AD&D insurance.
Flexible Spending Accounts and Health Savings Accounts.
CVS Minute Clinic and Teledoc access.
Spousal Advantage Reimbursement Plan.
Identity Theft Protection and Legal Plan.