Resort Experience Host

Westgate Resorts•Cocoa Beach, FL
•Onsite

About The Position

The Resort Experience Host curates engaging activities and helps ensure guests have an unforgettable stay at Westgate Cocoa Beach Resort. The role involves leading activities for adults and children, coordinating programs and special events, and developing ideas that enrich guests’ stays. The host also handles participation records, monetary transactions, equipment check-outs, safety requirements, inventory, and general Activities Department administrative duties. The position requires strong interpersonal skills, energy, enthusiasm, and a strong work ethic. The host must be able to lift 50 pounds, work outdoors in varying weather conditions, and work weekends and holidays as needed. Applicants must be at least 18 years old and hold a valid driver’s license to drive company golf carts. Employment is contingent on passing a background check and drug test and demonstrating eligibility to work in the United States.

Requirements

  • Strong interpersonal skills to collaborate effectively with others.
  • High energy, enthusiasm, and dedication to the role.
  • Ability to lift 50 pounds and work in outdoor weather conditions.
  • Ability to work weekends and holidays as needed.
  • Must be at least 18 years old.
  • Valid driver’s license to drive company golf carts.
  • Must pass a background check and drug test.
  • Must prove eligibility to work in the United States.

Responsibilities

  • Conduct a diverse range of activities for adults and children.
  • Organize activity programs, special events, and guest trips.
  • Participate in special events to elevate guest experiences.
  • Propose and develop ongoing activity ideas to enrich guest stays.
  • Maintain a detailed daily log and track guest participation.
  • Manage monetary transactions and follow accounting procedures.
  • Perform other Activities Department tasks, including clerical and administrative duties.
  • Use computer skills to check out equipment to resort guests.
  • Enforce safety regulations and guidelines for guest welfare.
  • Keep the Activities Center and surrounding areas clean and organized.
  • Assist with inventory management as needed.

Benefits

  • Medical, dental, and vision coverage.
  • Paid time off, including vacation, sick, and personal time.
  • Paid holidays.
  • 401(k) with company match.
  • Daily pay access.
  • Pregnancy, parental leave, and adoption assistance.
  • Wellness programs.
  • Flexible spending accounts.
  • Tuition assistance.
  • Military leave.
  • Employee Assistance Program.
  • Life, disability, accident, critical illness, and hospital insurance.
  • Pet insurance.
  • Discounts on hotels, cruises, resorts, restaurants, entertainment, and more.
  • Low-cost gym membership.
  • Scholarship opportunity for an eligible dependent of a current team member.
  • Career growth and advancement opportunities.
  • Community involvement opportunities.
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