Resort Experience Host

Westgate Resorts•Kissimmee, FL
•Onsite

About The Position

The Resort Experience Host curates engaging activities for adults and children and helps ensure guests have an unforgettable stay. The role involves demonstrating Westgate’s values of Passion, Integrity, and Work Ethic in interactions with guests and team members. Hosts conduct activities and participate in special events, develop new activity ideas, track guest participation, handle monetary transactions, and support equipment check-outs. They also enforce safety guidelines, maintain clean and organized activity areas, and assist with inventory management. The position pays up to $16 per hour.

Requirements

  • Strong interpersonal skills and the ability to collaborate effectively with team members and guests.
  • High energy, enthusiasm, and dedication to delivering excellent service.
  • Ability to move and lift 50 lbs and work in a variety of outdoor weather conditions.
  • Availability to work weekends and holidays based on business needs.
  • Must be at least 18 years old and hold a valid driver’s license to operate company golf carts.
  • Must pass a background check and drug test, and prove eligibility to work in the United States.

Responsibilities

  • Conduct a diverse range of activities for adults and children.
  • Participate in special events to elevate guest experiences.
  • Propose and develop ongoing activity ideas to enrich guest stays.
  • Maintain a detailed daily log and track guest participation.
  • Manage monetary transactions and follow accounting procedures.
  • Perform duties equivalent to an Activities Attendant when required.
  • Use computer skills to check out equipment to resort guests.
  • Enforce safety regulations and guidelines for guest welfare.
  • Keep the Activities Center, boat dock, and surrounding areas clean and organized.
  • Assist with inventory management as needed.

Benefits

  • Comprehensive health benefits, including medical, dental, and vision coverage.
  • Paid time off, including vacation, sick, and personal time.
  • Paid holidays.
  • 401(k) with company match.
  • Daily Pay access to earnings.
  • Pregnancy, parental leave, and adoption assistance.
  • Wellness programs.
  • Flexible spending accounts.
  • Tuition assistance.
  • Military leave.
  • Employee Assistance Program.
  • Life, disability, accident, critical illness, and hospital insurance.
  • Pet insurance.
  • Loyalty program with discounts on hotels, cruises, resorts, restaurants, entertainment, and more.
  • Low-cost gym membership.
  • Annual David A. Siegel Legacy Scholarship of up to $40,000 for one eligible dependent of a current team member.
  • Career growth and advancement opportunities.
  • Community involvement opportunities.
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