Residential Support Staff - Sat-Sun 10:30a-6:30p

Southeastern Integrated Care LLC•Raeford, NC

3d•Onsite

About The Position

The Residential Support Staff member provides psychoeducational and supportive therapeutic interventions for adults aged 18 and older with mental health and/or substance-use disabilities in a residential group-home setting. The role supports people with significant functional deficits or who are at risk of developing or increasing such deficits. Services use an individualized, recovery-focused and person-centered approach to promote wellness self-management, personal recovery, natural supports, coping and self-advocacy skills, independent living, and community inclusion. Support staff help ensure 24-hour, seven-day access to support for residents’ behavioral health and physical needs. They work with clinical and medical staff to support and monitor skill development, daily living needs, recovery-oriented interventions, and required monitoring and documentation. Staff may coordinate with a resident’s primary physician when needed. The position is supervised by a Qualified Professional or Associate Professional in the relevant disability area.

Requirements

At least a high school diploma or GED.
Must be a Paraprofessional, Associate Professional, or Qualified Professional.
Valid driver's license and clean driving record.
At least 21 years old.
Experience working in a human services field.
Clear Healthcare Registry report.
Able to read, write, understand, and follow directions.
Available to collaborate with enrolled members at least five days per week.
Able to document direct service delivery according to Medicaid and SEIC standards, including the contact purpose, provider interventions, time spent, intervention effectiveness, and provider signature and credentials in a weekly service note.
Able to read a medical record and quickly find pertinent information.
Able to write complete service notes.
Able to present information effectively and respond to questions from consumers and/or the public.
Knowledge and skills in psychoeducation, daily living and community integration, family and caregiver training and consultation, adaptive skill training, behavior and crisis intervention, relational support, mentoring, anger and symptom management, and wellness evaluation.
Able to implement and contribute input to person-centered plans and refer or link recipients to natural, community, and paid resources.
Complete or receive training in Therapeutic Behavioral Management (Nonviolent Crisis Intervention/NCI), Blood-borne Pathogens, CPR, First Aid, Medication Administration, Client Rights, Crisis Management, multicultural and gender-specific issues, substance abuse and recovery, HIV/AIDS, Incident Reporting, sexually transmitted diseases, drug screening, domestic violence, sexual abuse and sexual assault, confidentiality, therapeutic parenting skills, and the dynamics and needs of emotionally disturbed and substance-abusing individuals.

Nice To Haves

Bachelor’s degree in human services is preferred.

Responsibilities

Work with clients individually or in groups in residential and naturally occurring settings to address functional needs and deficits.
Provide preventive, developmental, therapeutic, psychoeducational, and recovery-oriented interventions, including skill-building support.
Comply with NCAC 27G.5600A requirements for care in a supervised living facility.
Take, record, and report vital signs as ordered by medical staff.
Assist with ARC LOU requirements as requested by a supervisor.
Assist with shopping, meal preparation, housekeeping, and residence maintenance.
Assist with intake and tenant-leasing processes as requested by a supervisor.
Observe and document medications taken by residents, and coordinate with the pharmacy as needed to ensure medication administration records and prescriptions are delivered.
Transport residents to appointments, outings, shopping, and other destinations as necessary.
Coordinate repairs and emergency repairs as needed.
Communicate observations and recommendations effectively in writing and verbally; communicate with individuals, staff, and others.
Assist with crisis interventions and use behavior-management and recovery-oriented approaches.
Follow the person-centered plan or service plan and clinical orders; participate in team meetings and contribute to service planning.
Maintain client confidentiality in accordance with HIPAA requirements and SEIC standards.
Complete timely, accurate clinical documentation of services, interventions, and client-related activities in accordance with Medicaid and SEIC standards.
Ensure the facility functions smoothly during the assigned shift and that predetermined activities take place.
Inform consumers about benefits, community resources, and services, and assist them with obtaining resources and services.
Consult with other treatment staff and work independently as well as as a member of the team.
Work a varied shift when necessary.
Perform other duties as assigned.