2nd Shift Direct Care

Western MA•Longmeadow, MA

19h

About The Position

As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s Integrated Community Living (ICL) department. You will travel to different program locations based on staffing needs and provide consistent support across the department. The role supports individuals with intellectual and developmental disabilities or autism in developing independence, pursuing personal goals, and participating in their communities. Support is provided in a way that promotes dignity, choice, and independence. The open schedule is Monday and Friday through Sunday, 3 p.m. to 11 p.m., for 32 hours per week. The pay range is $19–$21 per hour. ICL supports individuals with intellectual and developmental disabilities or autism in living independently and meaningfully in their communities. In partnership with the Department of Developmental Services (DDS), the program provides person-centered residential and outreach services throughout Western Massachusetts. Services include supported and shared living, emergency respite, and privately funded care.

Requirements

Valid driver’s license and acceptable driving record.
Strong communication, organizational, and computer skills.
Adaptability to participants’ changing needs.
Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.
Must be at least 18 years old.
High school diploma or GED required.
Minimum of six months of relevant experience.

Nice To Haves

College degree in human services or a related field.
Experience working with individuals with mental health conditions, intellectual and developmental disabilities, or autism.

Responsibilities

Provide respectful, person-centered support with daily living activities, personal care, and skill development.
Promote community integration by facilitating access to transportation, social activities, and external resources.
Support participants’ health needs, including medication administration according to MAP standards, appointment scheduling, and monitoring wellbeing.
Assist with financial skills and money management, and maintain accurate expenditure documentation.
Respond appropriately to emergencies and crisis situations by following agency protocols and communicating with supervisors.
Advocate for participants, help develop their self-advocacy skills, and serve as a liaison with families, providers, and community supports.
Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
Maintain accurate and timely daily logs, incident reports, and health records.
Promote a safe environment by following safety procedures, assisting with emergency drills, and identifying potential hazards.
Collaborate with team members, attend training, maintain MAP, CPR, and First Aid certifications, and participate in meetings and supervision.
Assist with bathing, dressing, grooming, toileting, and mobility.