2nd Shift Direct Care
About The Position
As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s Integrated Community Living (ICL) department. The role involves traveling to different program locations based on staffing needs and providing consistent support across the department. You will help individuals with intellectual and developmental disabilities or autism foster growth, independence, and community engagement by supporting daily living activities, personal goals, and participation in their communities while promoting dignity and choice. The open shift is Sunday and Tuesday through Friday, 3 p.m. to 11 p.m. (40 hours). The pay range is $19–$21 per hour. ICL supports individuals with intellectual and developmental disabilities or autism in living independently and meaningfully in their communities. In partnership with the Department of Developmental Services (DDS), the program provides person-centered residential and outreach services throughout Western Massachusetts. Services include supported and shared living, emergency respite, and privately funded care, designed to promote independence, dignity, and meaningful community connections.
Requirements
- Valid driver’s license and acceptable driving record.
- Strong communication, organizational, and computer skills.
- Adaptability to participants’ changing needs.
- Ability to pass and maintain medication administration (MAP), CPR, and First Aid certifications.
- Must be at least 18 years old.
- High school diploma or GED required.
- Minimum of six months of relevant experience.
Nice To Haves
- College degree in human services or a related field.
- Experience working with individuals with mental health needs, intellectual and developmental disabilities, or autism.
Responsibilities
- Provide respectful, person-centered support with daily living activities, personal care, and skill development.
- Promote community integration by facilitating access to transportation, social activities, and external resources.
- Support participants’ health needs, including medication administration per MAP standards, appointment scheduling, and monitoring wellbeing.
- Assist with financial skills and money management, and maintain accurate records of expenditures.
- Respond to emergencies and crisis situations according to agency protocols and communicate with supervisors.
- Advocate for participants, help them develop self-advocacy skills, and serve as a liaison with families, providers, and community supports.
- Contribute to developing and implementing Individual Service Plans (ISPs), and document progress and participation.
- Maintain timely and accurate daily logs, incident reports, and health records.
- Promote a safe environment by following safety procedures, assisting with emergency drills, and identifying potential hazards.
- Collaborate with team members, attend training, maintain MAP, CPR, and First Aid certifications, and participate in meetings and supervision.
- Provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
Benefits
- Medical, dental, and vision health care plan.
- Retirement plan (403B, IRA).
- Paid time off, including vacation, sick time, and public holidays.
- Family leave (maternity and paternity).
- Long-term disability.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
