2nd Shift Direct Care

Mental Health Association - Western MA•Springfield, MA
•$19 - $21

About The Position

Direct Care Workers provide a supportive environment in a community residential setting for participants affected by homelessness, psychiatric diagnoses, trauma, and/or addiction. They empower participants to pursue recovery and rehabilitation through strength-based, person-centered planning. Work is performed professionally and in accordance with MHA’s Core Values of Respect, Integrity, and Compassion, the organization’s mission, policies, practices, program funding, and applicable regulatory guidelines. The open shift is Sunday through Thursday, 3 p.m. to 11 p.m., totaling 40 hours per week. Pay is $19–$21 per hour. The Division of Recovery Services supports individuals of all ages navigating mental health and substance use challenges. Its youth residential programs provide structured support for adolescents involved with the Department of Children and Families, while adult residential and outreach services support people in recovery or living with addiction, including those with co-occurring mental health concerns. Services use compassionate, trauma-informed care to help individuals build coping skills, restore stability, and work toward long-term recovery and wellness.

Requirements

  • High school diploma or equivalent (GED).
  • Valid driver’s license.
  • Reliable transportation to use during work hours.
  • Auto insurance with the employee listed as an insured driver on the policy.
  • Must be at least 18 years old.
  • Strong communication skills and a team-first mindset.
  • Patience, compassion, and the ability to adapt to participant needs.
  • Ability to pass background checks and required certifications, including CPR and First Aid.

Nice To Haves

  • Human services experience is preferred.

Responsibilities

  • Support participants with daily routines, including cooking, cleaning, and hygiene.
  • Teach life skills and promote independence.
  • Provide transportation to appointments or activities.
  • Encourage self-advocacy and connect participants to community resources.
  • Facilitate group activities and house meetings.
  • Respond to health or behavioral concerns using supportive strategies.
  • Maintain accurate documentation and uphold safety protocols.

Benefits

  • Health care plan (medical, dental, and vision).
  • Retirement plan (403B, IRA).
  • Paid time off (vacation, sick, and public holidays).
  • Family leave (maternity, paternity).
  • Long-term disability.
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