2nd Shift Direct Care

Mental Health Association - Western MA•Longmeadow, MA
•$19 - $21•Onsite

About The Position

As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s Integrated Community Living (ICL) department. You will travel to different program locations based on staffing needs, providing consistent support across the department. You will help individuals with intellectual and developmental disabilities or autism build independence, pursue personal goals, and engage in their communities while promoting dignity and choice. The open schedule is Monday and Friday through Sunday, 3 p.m. to 11 p.m., for 32 hours per week. Pay is $19–$21 per hour. ICL supports individuals with intellectual and developmental disabilities or autism to live independently and meaningfully in their communities. In partnership with the Department of Developmental Services, ICL provides person-centered residential and outreach services throughout Western Massachusetts. Its services include supported and shared living, emergency respite, and privately funded care.

Requirements

  • Valid driver’s license and an acceptable driving record.
  • Strong communication, organizational, and computer skills.
  • Adaptability to participants’ changing needs.
  • Ability to pass and maintain medication administration (MAP), CPR, and First Aid certifications.
  • Must be at least 18 years old.
  • High school diploma or GED required.
  • At least six months of relevant experience.

Nice To Haves

  • College degree in human services or a related field preferred.
  • Experience working with individuals with mental health needs, intellectual and developmental disabilities, or autism preferred.

Responsibilities

  • Provide respectful, person-centered support with daily living activities, personal care, and skill development.
  • Promote community integration by facilitating access to transportation, social activities, and external resources.
  • Support participants’ health needs, including medication administration according to MAP standards, appointment scheduling, and monitoring well-being.
  • Assist with financial skills and money management, and maintain accurate expenditure documentation.
  • Respond to emergencies and crises according to agency protocols and communicate with supervisors.
  • Advocate for participants, help develop their self-advocacy skills, and liaise with families, providers, and community supports.
  • Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
  • Maintain timely and accurate daily logs, incident reports, and health records.
  • Promote safety by following procedures, assisting with emergency drills, and identifying potential hazards.
  • Collaborate with team members, attend training, maintain certifications, and participate in meetings and supervision.
  • Assist with personal care, including bathing, dressing, grooming, toileting, and mobility.

Benefits

  • Medical, dental, and vision health care plan.
  • Retirement plan (403B, IRA).
  • Paid time off, including vacation, sick time, and public holidays.
  • Family leave, including maternity and paternity leave.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service