2nd Shift Direct Care
About The Position
As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s Integrated Community Living (ICL) department. You will travel to different program locations based on staffing needs, offering flexibility while providing consistent support across the department. You will help foster growth, independence, and community engagement for individuals with intellectual and developmental disabilities or autism. You will support individuals with daily living activities, personal goals, and participation in their communities while promoting dignity, choice, and independence. The ICL program supports individuals with intellectual and developmental disabilities or autism in living independently and meaningfully within their communities. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts. MHA has over 60 years of experience supporting transitions from institutional settings into homes where individuals can build skills, make choices, and participate in community life. Services include supported and shared living, emergency respite, and privately funded care, all designed to promote independence, dignity, and meaningful community connections.
Requirements
- Valid driver’s license and an acceptable driving record.
- Strong communication, organizational, and computer skills.
- Adaptability to participants’ changing needs.
- Ability to provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
- Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.
- Must be at least 18 years old.
- High school diploma or GED required.
- Minimum of six months of relevant experience.
Nice To Haves
- College degree in human services or a related field.
- Experience working with individuals with mental health conditions, intellectual and developmental disabilities, or autism.
Responsibilities
- Provide respectful, person-centered support to participants in daily living activities, personal care, and skill development.
- Promote community integration by facilitating access to transportation, social activities, and external resources.
- Support participants’ health needs, including medication administration per MAP standards, appointment scheduling, and monitoring overall wellbeing.
- Assist with financial skills and money management, maintaining accurate documentation of expenditures.
- Respond appropriately to emergencies and crisis situations, following agency protocols and communicating with supervisors.
- Advocate for participants and help them build self-advocacy skills; serve as a liaison with families, providers, and community supports.
- Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
- Maintain accurate and timely documentation, including daily logs, incident reports, and health records.
- Promote a safe environment by following safety procedures, assisting with emergency drills, and identifying potential hazards.
- Collaborate with team members, attend training, maintain MAP, CPR, and First Aid certifications, and participate in meetings and supervision.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
