2nd Shift Direct Care

Mental Health Association - Western MA•West Springfield, MA
•$19 - $21

About The Position

The Residential Recovery Specialist (RRS) supports residents in a safe, structured, and trauma-informed environment. The role helps residents follow individualized treatment plans, participate in recovery and relapse-prevention activities, and build daily living skills, including meal preparation, housekeeping, and transportation. The RRS helps foster a supportive, recovery-focused community. The GRIT program provides residential rehabilitation for people with substance use challenges and co-occurring mental health conditions. Residents participate in individualized counseling, recovery-focused programming, and community activities such as education, job training, or employment. The program combines a home-like environment with access to vital resources. A multidisciplinary team supports residents’ recovery, personal growth, and long-term stability, and develops personalized aftercare plans for their return to the community. GRIT has locations in Springfield for men’s programs and Holyoke for its LGBTQIA+ program. The listed schedule is Monday, Thursday, and Friday from 3 p.m. to 11 p.m.; Tuesday from 4 p.m. to 11 p.m.; and Wednesday from 2 p.m. to 11 p.m., for 40 hours per week. Pay is $19–$21 per hour.

Requirements

  • Valid driver's license, a safe and reliable vehicle, and an acceptable driving record.
  • At least 18 years old.
  • Demonstrated ability to work independently, manage time, and prioritize tasks.
  • Strong oral, written, organizational, and computer skills.
  • Ability to build a supportive community in a diverse residential setting.
  • Must be able to pass and maintain MAP, CPR, and First Aid certifications.

Nice To Haves

  • High school diploma or equivalent (GED) preferred.
  • Experience working with individuals impacted by homelessness, trauma, psychiatric diagnoses, and/or addiction preferred.

Responsibilities

  • Ensure resident activities support program policies, treatment goals, and a structured routine.
  • Provide trauma-informed, gender-responsive support, including crisis intervention and de-escalation.
  • Assist with daily living tasks, independent living skills, and participation in recovery-focused activities.
  • Facilitate or co-facilitate groups, meetings, and structured program activities.
  • Transport residents as needed and maintain safe, organized program spaces.
  • Document resident progress.
  • Administer medications in accordance with MAP certification.
  • Promote a recovery-oriented, person-centered environment.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability
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