Residential Support Specialist- Per Diem

Behavioral Health Network • Worcester, MA

2d • Onsite

About The Position

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. We are currently seeking Per Diem Residential Support Specialists to join our Adult Community Clinical Services (ACCS) team, providing flexible, as-needed direct care coverage within our residential programs.

Requirements

• High School Diploma or GED required
• Valid driver's license and reliable vehicle required for all working hours
• Committed to consumer empowerment, growth, human rights, and community integration
• Strong organizational and interpersonal skills
• Familiarity with internet, word processing, and email systems
• Excellent verbal and written communication skills
• Available to work flexible, as-needed per diem shifts

Nice To Haves

• Human services experience preferred but not required; training provided by BHN

Responsibilities

• Assist and monitor activities of daily living, encouraging independence, competency, and decision-making
• Support quality of life through empowerment, safety awareness, respect, and dignity
• Monitor overall health and well-being and assist with aspects of medication treatment and administration
• Provide crisis intervention and emergency services as needed
• Help individuals maintain and strengthen social support networks, including relationships with family, friends, and community groups
• Plan and provide opportunities for community activities
• Act as a key implementer of strategies to meet ISP/PSTP goals
• Complete shift summaries, progress notes, and required documentation (e.g., Incident Reports, Medication Occurrence Reports) in a timely manner
• Provide safe, timely transportation using your own vehicle for appointments, errands, and recreational activities as needed
• Prepare balanced, nutritious meals and snacks, and perform routine household cleaning and maintenance
• Attend required trainings and in-services as scheduled
• Communicate with supervisors as required during scheduled shifts, including overnight shifts

Benefits

• Flexible Scheduling – Per diem shifts that fit your availability, including days, evenings, weekends, and overnights
• Meaningful Direct Care Work – Support the growth, independence, and safety of individuals served across residential settings
• Supportive Team Culture – Join a team guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork
• Competitive Per Diem Pay – Earn a competitive hourly rate with the flexibility of per diem status
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience
• On-the-Job Training – No prior human services experience required; BHN provides comprehensive training

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED