2nd Shift Direct Care
About The Position
As a Residential Support Specialist in MHA’s Integrated Community Living (ICL) department, you will provide a supportive and safe environment in community residential settings. You will travel to different program locations based on staffing needs and support people with intellectual and developmental disabilities or autism in building independence, pursuing personal goals, and participating in their communities. The role promotes dignity, choice, and community engagement while assisting with daily living activities and personal care. ICL provides person-centered residential and outreach services throughout Western Massachusetts in partnership with the Department of Developmental Services (DDS). Services include supported and shared living, emergency respite, and privately funded care, with the goal of helping people build skills, make choices, and participate meaningfully in community life. The listed schedule is Monday, Thursday, and Friday from 4:00 p.m. to 11:00 p.m., and Saturday and Sunday from 3:00 p.m. to 11:00 p.m. (37 hours). Pay is $19–$21 per hour.
Requirements
- Valid driver's license and acceptable driving record.
- Strong communication, organizational, and computer skills.
- Adaptability to participants' changing needs.
- Ability to pass and maintain medication administration (MAP), CPR, and First Aid certifications.
- Must be at least 18 years old.
- High school diploma or GED required.
- Minimum of six months of relevant experience.
Nice To Haves
- College degree in human services or a related field.
- Experience working with individuals with mental health needs, intellectual and developmental disabilities, or autism.
Responsibilities
- Provide respectful, person-centered support with daily living activities, personal care, and skill development.
- Facilitate access to transportation, social activities, and external resources to promote community integration.
- Support health needs, including medication administration under MAP standards, appointment scheduling, and monitoring wellbeing.
- Assist with financial skills and money management, and accurately document expenditures.
- Respond to emergencies and crisis situations according to agency protocols and communicate with supervisors.
- Advocate for participants and help them develop self-advocacy skills; act as a liaison with families, providers, and community supports.
- Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
- Maintain timely and accurate daily logs, incident reports, and health records.
- Promote safety by following procedures, assisting with emergency drills, and identifying potential hazards.
- Collaborate with team members, attend training, maintain certifications, and participate in meetings and supervision.
- Provide personal care assistance with bathing, dressing, grooming, toileting, and mobility.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (403B, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Long Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
