3rd Shift Direct Care

Western MA•South Hadley, MA
•Onsite

About The Position

As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s Integrated Community Living (ICL) department. You will travel to different program locations based on staffing needs and provide consistent support across the department. You will help individuals with intellectual and developmental disabilities or autism foster growth, independence, and community engagement. Support includes assistance with daily living activities and personal goals, and participation in community life while promoting dignity, choice, and independence. The ICL program provides person-centered residential and outreach services throughout Western Massachusetts in partnership with the Department of Developmental Services (DDS). Services include supported and shared living, emergency respite, and privately funded care, designed to support independent and meaningful community living. Pay is $19–$21 per hour. The open shift is Thursday through Saturday, 11 p.m.–9 a.m., for 30 hours per week.

Requirements

  • Valid driver’s license and acceptable driving record.
  • Strong communication, organizational, and computer skills.
  • Adaptability to participants’ changing needs.
  • Ability to provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
  • Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.
  • Must be at least 18 years old.
  • High school diploma or GED.
  • Minimum of six months of relevant experience.

Nice To Haves

  • College degree in human services or a related field.
  • Experience working with individuals with mental health needs, intellectual and developmental disabilities, or autism.

Responsibilities

  • Provide respectful, person-centered support with daily living activities, personal care, and skill development.
  • Promote community integration by facilitating access to transportation, social activities, and external resources.
  • Support participants’ health needs, including medication administration under MAP standards, appointment scheduling, and monitoring wellbeing.
  • Assist with financial skills and money management, and accurately document expenditures.
  • Respond appropriately to emergencies and crises by following agency protocols and communicating with supervisors.
  • Advocate for participants, help them build self-advocacy skills, and serve as a liaison with families, providers, and community supports.
  • Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
  • Maintain timely and accurate daily logs, incident reports, and health records.
  • Promote safety by following procedures, assisting with emergency drills, and identifying potential hazards.
  • Collaborate with team members, attend training, maintain MAP, CPR, and First Aid certifications, and participate in meetings and supervision.
  • Travel to different program locations based on staffing needs.
  • Assist with bathing, dressing, grooming, toileting, and mobility.

Benefits

  • Health care plan including medical, dental, and vision coverage.
  • Retirement plan (403B, IRA).
  • Paid time off, including vacation, sick time, and public holidays.
  • Family leave, including maternity and paternity leave.
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