3rd Shift Direct Care

Western MA • Chicopee, MA

5d

About The Position

The Residential Support Specialist creates a supportive and secure living environment for individuals with acquired brain injuries, promoting personal growth, independence, and community engagement while embodying MHA’s Core Values of Respect, Integrity, and Compassion and following applicable policies and guidelines.

New Way Services is MHA’s residential and community-based program for individuals with acquired brain injuries caused by trauma, stroke, or serious illness. The program provides personalized care, meaningful daily routines, supportive homes, and 24/7 support, along with nursing, clinical, and therapeutic services, to help participants build skills, reconnect with their communities, regain confidence, and increase independence.

The open shift is Thursday through Saturday, 11 p.m. to 9 a.m., for 30 hours per week. The pay range is $19–$21 per hour.

Requirements

• Valid driver’s license, sufficient insurance, and a reliable vehicle.
• Ability to work independently and as part of a team while managing time and priorities effectively.
• Flexibility to adapt to participants’ evolving needs.
• Ability to provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
• Willingness and ability to obtain medication administration (MAP), CPR, and first aid certifications.
• Must be at least 21 years old.

Nice To Haves

• High school diploma or equivalent preferred.
• Six months of relevant experience preferred, especially working with individuals with brain injuries or mental health challenges.

Responsibilities

• Communicate respectfully with participants to promote self-esteem, empowerment, and independence.
• Assist participants with personal care, daily routines, and meal preparation.
• Support participants in managing finances and transportation.
• Facilitate access to community resources and teach self-advocacy skills.
• Implement individualized service plans.
• Complete required documentation, track participant progress, and promptly report incidents, emergencies, or concerns.
• Maintain scheduling flexibility, participate in team meetings, and attend required trainings.
• Demonstrate professionalism, collaborate with the team, and support program goals.

Benefits

• Medical, dental, and vision health care plan
• Retirement plan (403B, IRA)
• Paid time off, including vacation, sick time, and public holidays
• Family leave, including maternity and paternity leave

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed