3rd Shift Direct Care

Mental Health Association - Western MA•Amherst, MA
•$19 - $21

About The Position

As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s Integrated Community Living (ICL) department. The role involves traveling to different program locations based on staffing needs and providing consistent support across the department. You will help individuals with intellectual and developmental disabilities or autism develop independence, pursue personal goals, and participate in their communities while promoting dignity and choice. The ICL program provides person-centered residential and outreach services throughout Western Massachusetts in partnership with the Department of Developmental Services (DDS). Services include supported and shared living, emergency respite, and privately funded care, with the aim of supporting independence, dignity, and meaningful community connections. MHA has more than 60 years of experience supporting individuals transitioning from institutional settings into community homes. The listed pay range is $19–$21 per hour. The open shift is Saturday and Sunday, 11 p.m.–9 a.m., for 20 hours.

Requirements

  • Valid driver’s license and acceptable driving record.
  • Strong communication, organizational, and computer skills.
  • Ability to adapt to participants’ changing needs.
  • Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.
  • Must be at least 18 years old.
  • High school diploma or GED required.
  • Minimum of six months of relevant experience.

Nice To Haves

  • College degree in human services or a related field.
  • Experience working with individuals with mental health conditions, intellectual and developmental disabilities, or autism.

Responsibilities

  • Provide respectful, person-centered support with daily living activities, personal care, and skill development.
  • Promote community integration by facilitating access to transportation, social activities, and external resources.
  • Support participants’ health needs, including medication administration according to MAP standards, appointment scheduling, and monitoring wellbeing.
  • Assist with financial skills and money management, and maintain accurate expenditure documentation.
  • Respond appropriately to emergencies and crises by following agency protocols and communicating with supervisors.
  • Advocate for participants, help them build self-advocacy skills, and serve as a liaison with families, providers, and community supports.
  • Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
  • Maintain timely and accurate daily logs, incident reports, and health records.
  • Promote a safe environment by following safety procedures, assisting with emergency drills, and identifying potential hazards.
  • Collaborate with team members, attend training, maintain certifications, and participate in meetings and supervision.
  • Provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
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