2nd Shift Direct Care

Mental Health Association - Western MA•Longmeadow, MA
•$19 - $21•Onsite

About The Position

As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s Integrated Community Living (ICL) department. You may travel to different program locations based on staffing needs, providing support across the department. You will help foster growth, independence, and community engagement for individuals with intellectual and developmental disabilities or autism by supporting daily living activities, personal goals, and community participation while promoting dignity, choice, and independence. The ICL program supports individuals with intellectual and developmental disabilities or autism in living independently and meaningfully in their communities. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts. Services include supported and shared living, emergency respite, and privately funded care, designed to promote independence, dignity, and meaningful community connections. The open schedule is Friday through Sunday, 3 p.m. to 11 p.m., for 24 hours per week. The pay range is $19–$21 per hour.

Requirements

  • Valid driver’s license and acceptable driving record.
  • Must maintain MAP, CPR, and First Aid certifications.
  • Must be at least 18 years old.
  • High school diploma or GED required.
  • Minimum of six months of relevant experience.
  • Ability to work independently and collaboratively, with strong time management.
  • Effective verbal, written, computer, and organizational skills.
  • Flexibility to adapt to participants’ evolving needs.

Nice To Haves

  • College degree preferred.
  • Experience working with individuals with mental health needs, intellectual and developmental disabilities, or autism is preferred.

Responsibilities

  • Provide respectful, person-centered support with daily living activities, personal care, and skill development.
  • Promote community integration by facilitating access to transportation, social activities, and external resources.
  • Support participants’ health needs, including medication administration according to MAP standards, appointment scheduling, and monitoring overall wellbeing.
  • Assist with financial skills and money management, and accurately document expenditures.
  • Respond to emergencies and crisis situations according to agency protocols and communicate with supervisors.
  • Advocate for participants, help them build self-advocacy skills, and serve as a liaison with families, providers, and community supports.
  • Contribute to developing and implementing Individual Service Plans (ISPs), and document participant progress and participation.
  • Maintain timely and accurate daily logs, incident reports, and health records.
  • Promote safety by following procedures, assisting with emergency drills, and identifying potential hazards.
  • Collaborate with team members, attend training, maintain certifications, and participate in meetings and supervision.
  • Provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
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