Resident Support Specialist- Wallingford Emer

Columbus House•Wallingford, CT
•Onsite

About The Position

The Wallingford Emergency Shelter’s guiding principle is to save lives during the harshest winter months by providing compassionate care for the most vulnerable residents of the Middlesex and New Haven areas. The Residential Support Specialist supervises homeless adult clients in a congregate shelter setting. This is a seasonal role running from December 1, 2026, through March 31, 2027. The posting lists seasonal full-time, part-time, and per diem openings, with a rate of $19 per hour and no benefits. Eight openings are listed.

Requirements

  • Demonstrated ability to manage, motivate, and direct clients.
  • Time-management and organizational skills.
  • Awareness of mental health, substance abuse, and dual-diagnosis issues.
  • Computer literacy.
  • Cultural competence.
  • Ability to work within a team and foster teamwork.
  • General understanding of crisis intervention skills, confidentiality, boundaries, and universal precautions.
  • Ability to foster a Harm Reduction philosophy within the work environment.
  • Strong empathic skills.
  • Reliability and punctuality.
  • Valid driver’s license with a good driving history.

Nice To Haves

  • Knowledge of all aspects of delivering residential services to the homeless population is preferred.
  • Knowledge of area network providers.
  • Bilingual English/Spanish is a plus.

Responsibilities

  • Attend all required Columbus House training and meetings.
  • Complete required charting, logs, and incident reports; oversee intake, departures, and the daily roster.
  • Supervise clients to ensure compliance with all shelter rules.
  • Perform light laundry duties.
  • Assist in ensuring the security of the shelter building.
  • Adhere closely to scheduled shift start times and remain on duty until a replacement has arrived.
  • Perform other related duties as assigned.
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