2nd & 1st Shift Direct Care

Mental Health Association - Western MA•Springfield, MA

1d•$19 - $21

About The Position

As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s Integrated Community Living (ICL) department. You will travel to different program locations based on staffing needs, providing support across the department. You will help individuals with intellectual and developmental disabilities or autism build growth, independence, and community engagement. Support includes daily living activities, personal goals, and community participation while promoting dignity, choice, and independence. The open schedule is Tuesday, Friday, and Saturday from 3 p.m. to 11 p.m., and Sunday from 9 a.m. to 3 p.m., for 30 hours per week. The pay range is $19–$21 per hour. ICL supports people with intellectual and developmental disabilities or autism to live independently and meaningfully in their communities. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts. MHA has over 60 years of experience supporting people transitioning from institutional settings into homes where they can build skills, make choices, and participate in community life. Services include supported and shared living, emergency respite, and privately funded care.

Requirements

Valid driver’s license and acceptable driving record.
Strong communication, organizational, and computer skills.
Adaptability to participants’ changing needs.
Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.
Must be at least 18 years old.
High school diploma or GED required.
Minimum of six months of relevant experience.

Nice To Haves

College degree in human services or a related field.
Experience working with individuals with mental health conditions, intellectual and developmental disabilities, or autism.

Responsibilities

Provide respectful, person-centered support with daily living activities, personal care, and skill development.
Promote community integration by facilitating access to transportation, social activities, and external resources.
Support participants’ health needs, including medication administration under MAP standards, appointment scheduling, and monitoring overall wellbeing.
Assist with financial skills and money management, and maintain accurate documentation of expenditures.
Respond appropriately to emergencies and crises, follow agency protocols, and communicate with supervisors.
Advocate for participants, help them build self-advocacy skills, and serve as a liaison with families, providers, and community supports.
Contribute to the development and implementation of Individual Service Plans (ISPs), and document participant progress and participation.
Maintain accurate and timely daily logs, incident reports, and health records.
Promote safety by following procedures, assisting with emergency drills, and identifying potential hazards.
Collaborate with team members, attend training, maintain certifications, and participate in meetings and supervision.
Provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.