Residential Supervisor - Pittsburgh

BNI Talent Acquisition Team•Bridgeville, PA

13d

About The Position

Barber National Institute is seeking a Residential Supervisor to lead and support residential teams providing safe, person-centered services in its Community Homes. The role combines staff supervision, operational oversight, regulatory compliance, and team development to ensure individuals receive high-quality supports that promote independence, dignity, and quality of life. The Residential Supervisor leads daily operations across assigned Community Homes, supports Direct Support Professionals and Lead DSPs, manages staffing and employee development, and works with interdisciplinary colleagues and individuals’ support networks. The role also includes monitoring documentation and regulatory compliance, conducting home visits and safety reviews, responding to incidents, supporting Individual Support Plan implementation, reviewing operational trends, and participating in on-call responsibilities.

Requirements

High school diploma or equivalent required.
Two to three years of progressively responsible experience in residential or community-based human services.
Valid driver's license and ability to meet agency driving requirements.
CPR and First Aid certifications.
Ability to obtain and maintain Medication Administration and Med Observer certifications.
Willingness to participate in the NADSP Front Line Supervisor (FLS) program during the first year in the role.
Passion for supporting individuals with intellectual disabilities and related needs.
Strong leadership skills, including the ability to coach, develop, and motivate team members.
Excellent communication and relationship-building skills.
Ability to make sound decisions in fast-paced and changing situations.
Strong organizational, problem-solving, and time management abilities.
Commitment to person-centered services, safety, and regulatory compliance.
Ability to balance operational responsibilities while fostering a positive team culture.

Nice To Haves

Associate's degree in Human Services, Social Services, Business, or a related field preferred.
Bachelor's degree preferred.
Previous leadership, supervisory, or team coaching experience preferred.

Responsibilities

Lead daily operations across assigned Community Homes.
Coach, mentor, and support Direct Support Professionals and Lead DSPs.
Manage staffing schedules, shift coverage, and overtime needs.
Participate in recruitment, interviewing, onboarding, and employee development.
Conduct home visits, safety inspections, and licensing readiness reviews.
Monitor documentation and ensure compliance with Chapter 6400 regulations and agency standards.
Collaborate with Nursing, Program Specialists, Behavior Specialists, and other interdisciplinary team members.
Investigate incidents, implement corrective actions, and promote a culture of safety.
Support Individual Support Plan (ISP) implementation and ensure quality services for individuals.
Build positive relationships with individuals, families, guardians, and community partners.
Review staffing, operational, and financial trends to identify opportunities for improvement.
Participate in on-call responsibilities and provide leadership support as needed.