Residential Supervisor - Overnight Shift

YMCA of San Diego County•San Diego, CA

4d•$23 - $27•Onsite

About The Position

The Residential Supervisor works overnight at the Safe STAY Wellness Center, an emergency housing program for young people ages 18–24 experiencing homelessness or housing instability. In partnership with The San Diego LGBT Community Center and San Diego Youth Services, the program takes a holistic, LGBTQ-affirming approach focused on participants’ stability and well-being. The Residential Supervisor provides participant services aligned with individual needs and program objectives, supports self-sufficiency, and helps maintain a safe, clean, and nurturing living environment. The role uses a human-centered, trauma-informed, engaging, and culturally responsive approach. Staff in this position do not supervise other program staff. The schedule is three shifts per week, Friday through Sunday, from 11 p.m. to 7:30 a.m. Flexibility to cover additional overnight shifts during the week is preferred. The position is in person in downtown San Diego; free parking is provided. The work designation may change based on business needs. Reliable transportation is required for regular travel throughout San Diego County.

Requirements

Bachelor’s degree in social science, psychology, or a related field and one year of work experience with young adults, children, or families in a social service setting, or at least four years of relevant work experience.
One year of experience providing social work practices to individuals and families.
Understanding and application of trauma-informed care principles, including trauma-sensitive approaches in daily interactions.
Basic computer knowledge and skills.
Ability to exercise independent judgment, critical thinking, and self-regulation in high-stress situations.
Ability to work effectively with diverse people and populations using tact and good judgment.
Ability to work independently and as part of a team, remain flexible, adapt, and manage multiple assignments.
Ability to work evening and overnight shifts, including weekends and holidays.
Access to reliable transportation for regular travel throughout San Diego County.
Fingerprinting before reporting to work, with subsequent arrest notifications, as required by licensing, state law, and funders.
Obtain CPR/AED and First Aid certification covering adults and children/infants within 30 days of hire from the American Red Cross, American Heart Association, or American Safety and Health Institute.
Provide negative TB test results obtained within the year before the first day of work and annually thereafter, as required.
Complete exclusion and debarment checks before the first day and monthly thereafter.

Nice To Haves

Previous experience in a residential setting, particularly in direct care and supervision of individuals.
Flexibility to cover additional overnight shifts during the week.

Responsibilities

Remain alert and attentive throughout each shift.
Respond to emergencies, including medical situations and behavioral crises, and initiate appropriate protocols.
Supervise residents during shifts, ensure compliance with program rules, address behavioral issues, and use crisis intervention techniques to de-escalate tense situations and protect residents’ and staff’s well-being.
Maintain accurate, detailed records of activities, incidents, and significant interactions with residents, and report incidents to appropriate personnel.
Communicate relevant information to staff, including resident behavior updates, incidents, and emerging issues that may affect the program.
Foster a positive, supportive environment that encourages community and mutual respect.
Monitor the living environment, address safety concerns, and report them promptly.
Coordinate and facilitate resident activities that promote community and overall well-being.
Adhere to YMCA policies and procedures and applicable laws.
Attend required staff meetings, trainings, YMCA staff development events, and appropriate agency-wide committees.