Residential Supervisor I

Commonwealth of Massachusetts•Charlton, MA

5d•Onsite

About The Position

The Department of Developmental Services (DDS) is seeking a Residential Supervisor I to coordinate, implement, and supervise the administrative and clinical operations of residential homes. The role includes residential program development and implementation, compliance with policies and regulations, staff supervision, and supporting residents’ safety, needs, and community living skills. It offers opportunities to develop team-building, supervisory, and leadership skills and to pursue professional growth and advancement as part of a management team. The position is located in Charlton, Massachusetts. The stated schedule is 8:00 a.m. to 4:00 p.m., with Sunday and Monday off. Flexibility is required to meet program needs. Travel may be required based on assignment; employees who choose to use a motor vehicle for travel must have a current, valid Massachusetts Class D license or an equivalent license from another state. The minimum entrance requirement is three years of full-time or equivalent part-time experience in counseling, guidance, teaching, or therapeutic services for people with developmental disabilities and/or chronic mental illness, including at least one year in a supervisory capacity. Certain bachelor's and master's or higher degrees in specified fields may substitute for some nonsupervisory experience; supervisory experience cannot be substituted. Education, licensure, and certifications are subject to verification, and recommended candidates must complete specified abuse-registry and background checks. The position is subject to vaccination or required mitigation measures under the cited regulation.

Requirements

At least three years of full-time, or equivalent part-time, experience in counseling, guidance, teaching, or therapeutic services for individuals with developmental disabilities and/or chronic mental illness.
At least one year of the required experience must be in a supervisory capacity; this supervisory experience cannot be substituted by education.
Based on assignment, travel may be required. Employees who choose to use a motor vehicle for travel must have a current and valid Massachusetts Class D Motor Vehicle Operator’s license or an equivalent from another state.
Education, licensure, and certifications will be verified, and recommended candidates must successfully complete the required pre-employment screening, including abuse-registry and criminal background checks.
Candidates must acknowledge and attest to their COVID-19 and influenza vaccination status, or meet applicable required mitigation measures.

Nice To Haves

Knowledge of fundamental types and problems of mental health disorders and developmental disabilities.
Knowledge of the principles and practices of interviewing.
Ability to supervise, plan, and assign work according to the nature of the job.
Ability to assess subordinates’ capabilities and available resources and control work through periodic reviews and evaluations.
Ability to determine subordinates’ training needs and provide or arrange training.
Ability to motivate subordinates to work effectively.
Ability to determine the need for disciplinary action and recommend or initiate disciplinary action.

Responsibilities

Coordinate, implement, and supervise the homes’ administrative and clinical operations, including residential program development and implementation and compliance with policies, regulations, and procedures.
Supervise and evaluate support staff and make personnel recommendations for hiring and promotion to maintain adequate staffing.
Help ensure a safe home by participating in and supervising residents’ day-to-day interactions and activities.
Assess individuals’ needs, abilities, and required resources to develop therapeutic programs in community living skills.
Participate in the interdisciplinary team and coordinate and participate in Individual Service Plan (ISP) implementation.
Develop, implement, and maintain data collection and records.
Monitor and evaluate the physical operation and maintenance of the setting.
Monitor residential budgets and maintain individuals’ funds; assist individuals with expenditures and money management.
Act as a liaison to adjust personnel and ensure effective communication between staff.