Residential Shift Supervisor (Evenings)

JAMES BARRY-ROBINSON INSTITUTE•Norfolk, VA
•$25 - $27•Onsite

About The Position

The Residential Shift Supervisor provides hands-on oversight of daily operations and resident safety during assigned shifts in the Barry Robinson Center’s 72-bed residential facility. Working closely with fellow Shift Supervisors and program leadership, the supervisor oversees and supports direct care staff, coordinates daily routines and activities, and maintains a safe, structured, and supportive environment for residents. The role leads by example in a restraint-free approach, coaching staff in calm communication, early intervention, and de-escalation while promoting respect, empathy, and accountability. The supervisor also ensures compliance with facility policies and state regulations and collaborates with various departments as part of a multidisciplinary team. This is a full-time evening position, scheduled from 2:30 p.m. to 11:00 p.m. on Sunday through Wednesday, with rotating holiday coverage as needed. Compensation is $25.00–$27.00 per hour, plus shift differentials: $1.50 per hour for weekday evenings and $2.50 per hour for weekends.

Requirements

  • Bachelor’s degree in Social Work, Human Services, Psychology, or a related field.
  • At least 1 year of experience in a supervisory position.
  • 2–3 years of experience working in a Residential Treatment Center setting with children and adolescents.
  • Current CPR certification.
  • Strong communication and collaboration skills for working within a multidisciplinary team.

Nice To Haves

  • Experience with trauma-informed care, de-escalation techniques, or Risking Connections training.
  • QMHP or QMHP-C qualification.

Responsibilities

  • Provide hands-on oversight of daily operations and resident safety during assigned shifts.
  • Supervise and support direct care staff.
  • Coordinate daily routines and activities.
  • Maintain a safe, structured, and supportive environment for residents.
  • Coach staff in calm communication, early intervention, and de-escalation, following the center’s restraint-free approach.
  • Promote respect, empathy, and accountability.
  • Ensure compliance with facility policies and state regulations.
  • Collaborate with fellow Shift Supervisors, program leadership, and other departments.
  • Provide rotating holiday coverage as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 403(b) retirement plan with company contribution
  • Company-paid life insurance
  • Company-paid long-term disability insurance
  • Paid annual leave (vacation)
  • Paid sick leave
  • 8 paid holidays
  • Tuition reimbursement: $3,000 per calendar year after 6 months of tenure and $5,000 per calendar year after 2 years of tenure
  • Public Service Loan Forgiveness-eligible nonprofit organization
  • Employee events and activities
  • Employee Assistance Program (EAP)
  • Annual performance reviews
  • Opportunities for advancement
  • Shift differentials: $1.50 per hour for weekday evenings and $2.50 per hour for weekends
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