Residential Shift Supervisor II

Youth Opportunity Investments, LLC•Gallatin, TN

3d•Onsite

About The Position

Youth Opportunity is hiring a Residential Shift Supervisor to oversee daily operations and staff during assigned shifts at Gallatin Primary Assessment Center, a secure short-term facility in Gallatin, Tennessee, serving boys ages 13 to 17 who require assessment and stabilization. The facility provides continuous observation, clinical evaluation, mental health care, and life-skills programming, with youth typically staying about 30 days. The Shift Supervisor ensures the safe and effective operation of the facility and provides leadership and direction to staff working directly with youth. The role also involves supporting youth behavior management, facility security, medication administration, appointments and transports, and intake and discharge procedures. The position requires a high school diploma, at least three years of experience working with youth in a residential setting, a valid driver’s license and safe driving record, and the ability to meet background-check and physical requirements. A bachelor’s degree and prior supervisory experience are preferred. The role may require extended, evening, and/or weekend hours as needed.

Requirements

High school diploma required.
Minimum of 3 years’ experience working with youth in a residential setting.
Ability to assess youth with substance abuse, mental health, and trauma history.
Must pass a background check and drug screening.
Strong leadership, supervision, and conflict resolution skills.
Excellent written and verbal communication skills.
Ability to collaborate with law enforcement, probation, courts, and caseworkers.
Sensitivity to cultural, gender, and individual differences.
Must be physically healthy and emotionally stable.
Ability to engage with youth, participate in activities, and intervene physically if needed.
Must be free from communicable diseases as defined by the state.
Ability to pass evaluations for physical techniques and a written certification exam.
Valid driver’s license and safe driving record required.
Must meet state criminal background check requirements.
Must be at least 21 years of age.
Ability to work extended, evening, and/or weekend hours as needed.

Nice To Haves

Bachelor’s degree preferred.
Prior supervisory experience preferred.
First Aid/CPR certified, or ability to obtain certification during the probationary period.

Responsibilities

Supervise staff, assign duties, evaluate performance, and provide training and corrective guidance.
Assist with developing staff schedules and ensuring adequate coverage for safe and effective facility operations.
Monitor facility security and ensure compliance with state regulations and agency policies.
Oversee youth behavior management, review incidents, and investigate grievances.
Supervise medication administration and ensure accurate documentation.
Assist with youth appointments, transports, and intake and discharge procedures.
Communicate regularly with leadership regarding staffing, safety, and operational concerns.
Conduct security checks, monitor electronic systems, and oversee room searches as needed.
Coordinate emergency responses during incidents such as fire or severe weather.
Maintain a high standard of role-model behavior for youth.
Participate in required training and professional development.
Report incidents or concerns regarding youth safety or staff conduct.
Document shift events, staffing updates, and incidents according to policy.
Perform other duties as assigned or needed.